Customer Service Representative

at Novitex in Chicago, Illinois, United States

Job Description

Daily tasks and responsibilities include, but are not limited to the following:

* Demonstrate flexibility in satisfying customer demands which include reprographic services, and shipping and receiving
* Maintain and monitor tidiness in break areas
* Stocking the break areas with refreshments and general supplies
* Take inventory of office supplies; identifying when to replenish and how much
* Receiving package deliveries and preparing outgoing package shipments
* Receiving material shipments and re-stocking, keeping storage spaces orderly
* Lifting heavy boxes, files, or paper when needed
* Take directions from supervisor or site manager
* Participate in cross-training
* Provide backfill as needed

QUALIFICATIONS:
* Minimum of 6 months of customer service experience
* High school diploma or equivalent (GED)
* Computer experience (Word, Excel, and PowerPoint, Google suite preferred)
* Excellent verbal and written communication skills

REQUIREMENTS
* Ability to work independently and as part of a team
* Ability to learn various programs and applications
* Ability to lift up to 55 lbs.
* Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
* Accountability to meet the employer's attendance policy
* Ability to take and follow directions
* Professional presence

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.