Director, Product Management, Card Partnerships

at Capital One in Chicago, Illinois, United States

Job Description

Center 1 (19052), United States of America, McLean, Virginia

Director, Product Management, Card Partnerships

Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Capital One Card Partnerships is looking for an experienced Director, Product Management to help bring to life best in class card application experiences and capabilities for our cobrand and private label partner card programs.

Excellence in this role will involve deeply immersing yourself in several exciting areas:

Partner business: As a B2B2C organization, Card Partnerships faces a diverse set of customer contexts and client problem statements. You'll need to dive deep into how our partners engage with their customers to effectively set the visio, strategy and roadmap for card application experiences in a way that meets both customer and business objectives.

Decisioning Platforms: Capital One is on a journey to modernize its acquisitions platforms that support application experiences across US Card. You will lead the agenda to bring platforms to target state, but you'll need to shape and influence the destination platforms with an eye towards unlocking value for the partnerships business segment. You'll drive the strategy for how to leverage the power of platforms to create the most value for new and existing Partnerships portfolios.

Cross functional teams: In this role, you'll partner and oversee a wide array of tech, design, data, credit, and marketing colleagues to deliver results. You'll also need to build strong working relationships with a vast stakeholder group within the business, platforms, and in many cases, with external counterparts to deliver work integrated across Capital One and partner ecosystems.

In this role, you will be expected to demonstrate proficiency in five key areas:

Human Centered. You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs

Business Focused. You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You'll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

Technology Driven. You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problemsYou'll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

Transformational Leadership. You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.