Operations Manager

at Ceva Logistics US Inc in Carol Stream, Illinois, United States

Job Description

Benefits:Medical, Dental, Vision Insurance || Life insurance |401(k) + 401(k) matching | Retirement Plan |Paid Time Off |Referral Program | Employee Discount | Flexible Spending Account | Health Savings Account | Professional Development Assistance | and so much more!

Operations Manager
195 E. Elk Trail Rd., Carol Stream, IL60188

YOUR ROLE
Accountable for leading, directing and managinginbound and/or outbound site operationsto ensureconsistent high levelservice quality and customer satisfaction,profitable, cost efficientoperations, and compliance with company policies and procedures, ISOstandards andSarbanes Oxley requirements, and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values.

Must have:functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc.)

WHAT ARE YOU GOING TO DO
Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending matters with the customer.
Manage on-site parts follow-up team to ensure the right parts arrive at the right time to meet production
Plan and monitor daily staffing schedules,and adjust accordinglyto ensureadequate staffinglevelsthat supportoperational demands and business objectives.
Ensure directives, rules and procedures are communicated to alloperations' staff.
Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
Manage and overseeadministrativefunctions to ensureall paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
Train and certify new employees on all performance standards.
Personally coach,train and mentor direct reports and provide career development opportunities through trainingand quality management activities.
Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with CEVA personnel policies and procedures.
Areas of responsibility and coordination consist of, but not limited to, inbound shipment of parts and outbound shipments of final product and all the various utilized to perform such work (Suppliers, 3PL's, Carriers, etc.)
Transportation management, including carrier or fleet management, load building and tracking
Inventory management controls to ensure banks, min, and max requirements are being met for inventory levels
Monitors supply chain exception management alerts to optimize value delivered to the customer.
Financial, including procurement, metrics and invoicing for inbound logistics
Coordinating suppliers - on time shipping to schedule, quality issues, overall supplier performance and KPI's
Carrier and Performance tracking and KPI's
Understand freight flows and customer business rules and expectations to solve complex customer supply chain challenges.
Quickly resolve any operations issues to eliminate production loss or transportation service failures & proactively communicate with customer.
Optimizing transportation operations
Network, from site and mode selection to routing and realignment
Synchronizing inbound logistics and outbound logistics flows

WHAT ARE WE LOOKING FOR
Strong understanding of operations and supporting technology, especially web based applications.
Knowledge of Transportation Management and systems.
Experience and/or understanding of:
Material flow planning and execution of a PFEP (Plan For Every Part).
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Capable of communicating and interacting effectively with multi-functional and diverse backgrounds.
Effective presentation and facilitation skills
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Demonstrated experience in managing the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses.)
Demonstrated leadership skills in influencing departments and implementing and managing change.
Demonstrated skills in:
Planning, organization and managing multiple projects and setting priorities.
Project management methodologies and management of multiple projects.
Change... For full info follow application link.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.