Senior Manager, Project Management

at Capital One in Chicago, Illinois, United States

Job Description

West Creek 1 (12071), United States of America, Richmond, Virginia

Senior Manager, Project Management

Card Tech's Associate Experience & Culture team is looking for a passionate, energetic, creative, and strategic Associate Experience Lead to shape and lead experience and engagement efforts for our Card Tech teams. In this role, you'll empower and inspire associates throughout the organization via relevant engagement strategies and events, thoughtful communications, impactful hybrid connection, and purposeful recognition programs to empower a thriving tech organization.

The Associate Experience & Culture team is looking for a candidate with a passion for engaging and empowering associates, that has a keen eye for well crafted communications that make impact, and has strong program and process management skills who can identify strategic areas of opportunity for our organization and turn those ideas into reality. The ideal candidate will be the beacon of how our culture and values manifest in words, actions and attitude and have a proven ability to: understand the customer (the associates) and their needs, develop end-to end strategies and roadmaps for initiatives, partner closely with stakeholders and senior leaders to influence and ensure buy-in, manage and prioritize multiple projects and tasks in a fast-paced environment, create inspirational communications and materials, and passionately deliver high-impact, large scale efforts that enhance the associate experience. This candidate will also be positioned to be a people leader as well so passion for leading and inspiring a team to deliver great associate experiences is essential!

You'd be a great fit if:

You care deeply about the experience associates have and are passionate about creating thoughtful, engaging, and relevant experiences for them

You 'get people' and possess a high degree of social and emotional intelligence

You're a strategic thinker and enjoy collecting, organizing, and synthesizing information to make a decision or recommendation

You understand that context is king and ensuring people are informed is critical to organizational success

You are an excellent, confident communicator who feels comfortable presenting program ideas or decisions in front of peers, stakeholders, and leaders

You can put structure around mess, connect dots, and can find and articulate a clear narrative or vision

You can think outside the box and enjoy big picture thinking

You like to get it right but also know when good enough is good enough

You have a passion for building diverse and inclusive communities where everyone belongs

You are highly collaborative and consultative, and seek out inspiration and feedback from others to always drive towards the best solution

You have a can-do, positive attitude and are a team player

You have finessed the art of balancing empathy and care with meeting business needs

You understand the benefits of both process and being nimble

You have the ability to handle multiple projects at once, prioritize your own work, and manage your own schedule to meet deadlines

You are independent, can work autonomously, and are comfortable owning the end-to-end experience for project development with little direction

You're excited about building your own community by connecting with partners in other parts of the organization to uncover areas of opportunity for collaboration and innovation

You have a passion for planning and coordinating virtual and in-person events creatively and authentically to celebrate our accomplishments, and reinforce our unique values and culture in a hybrid environment

You love to inspire and motivate others to believe in what could be and help them bring it to pass

Responsibilities:

Build and drive engagement and recognition strategy including developing and leading focused initiatives, formal programs, and identifying new and fresh ways to elevate the associates experience and engagement

Support and influence the organization to cohesively communicate in relevant modalities and... For full info follow application link.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.