at Charles Cathey Jr Ins Agency Inc in Chicago, Illinois, United States
Job Description
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- People-oriented
- Organizational skills
- Self-motivated
- Proactive in problem solving.
- Dedicated to customer service.
- Able to learn computer functions.
- Experience in a variety of computer applications, particularly Windows
- Pride in getting work done accurately and timely.
- Ability to work in a team environment.
- Ability to multi-task
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
