Senior Director, Project / Programme Execution

at Jones Lang LaSalle in Chicago, Illinois, United States

Job Description

Key Responsibilities Include:
Lead Global and AMER transitions for our Clients.
Use of the standard Transition tools including Workfront to effectively manage a transition and optimize client experience
Management of a transition plan to ensure it is in-line with agreed upon client expectations
Coordination of and collaboration with Workstream leads to identify key tasks to transition (e.g., HR, Sourcing, JLLT, Finance, Commercial, Business Technology)Ensure all workstream leads actively participate during Transition and provide required information timely
Ensure the completion of all data templates
Clearly define and align transition scope relative to contractual documents, escalating scope differences or change requests appropriately
Monitor the progress toward the implementation date and escalate as required to stay on schedule.
Ensure an effective handover from Transition to the account team

Apply agreed upon key protocols for the project (communications, meetings etc.)Clarify and communicate project objectives including detailed understanding of client expectations, status of deliverables and success criteria.
Constantly and proactively communicate to all Key Stakeholders throughout the Transition project
Ask probing questions to identify risk and, working with appropriate JLL Account, Platform, Workstream and client resources, develop timely mitigation plan

Lead Transition meetings and facilitate progress, issue and risk identification
Effectively monitor and manage the transition budget
Lead optimization process after transition
Create Optimization plan to complete contractual obligations that were unable to be completed during transition or detailed in the contract as post Go Live
Lead the completion of the optimization plan with the on-account team and workstreams
Lead transition support for sales pursuits
Create content needed for written responses.
Attend presentations and yellow pad sessions for pursuits.
Attend sales pipeline calls.
Lead process improvement initiatives
Work with leadership team to identify and lead initiative to bring efficiency to the overall sales and transition process.

Key Performance Measures
Transition Scope: Ensure clarification of transition scope before onset of project Identify/escalate changes to agreed transition scope so remains aligned with agreed schedule and budget
Transition Schedule: Ensure schedule for agreed scope and budget is delivered within time planned
Transition Budget: Control approach and scope so cost of transition is within agreed transition budget
Customer Satisfaction: Scores and comments reflect end-user satisfaction, and continuous improvement

In addition to project management activities, this role will be the lead subject matter expert for change management during the transition
Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the change
Prepare change management strategies as requiredClient Readiness
Transformation
Transition
Communication

Skills
Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
Strategic in nature, with a strong bias towards transformation and execution
Inspirational Leader, stimulates action with a balanced leadership style of control and influence
Operates with a sense of urgency
Decisive -... For full info follow application link.

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.