Provider Relations Specialist

at MultiPlan in Naperville, Illinois, United States

Job Description

Provider Relations - Network Development Specialist
Remote or Hybrid
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-plus year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
You can shine with us as a Network Development Specialist within our Government Programs network development team. This is a full-time (40 hours per week) remote/hybrid position based inTexas. In this position you will visit Healthcare provider offices and provide education about MultiPlan programs and products. This position requires travel within a geographic service area/territory, which could require overnight stays and requires an active and valid Driver's License.
MultiPlan is an industry leader with a firm commitment to its employees. Founded in 1980, we are the industry's most comprehensive provider of healthcare cost management solutions. We have approximately 1,000,000 healthcare providers under contract, an estimated 68 million consumers accessing our network products, and 40 million claims reduced through our network and non-network solutions each year.
Find more information on what it's like to be a MultiPlan employee on our Careers page at www.multiplan.com
JOB ROLES AND RESPONSIBILITIES

Meet with Healthcare Provider office staff providing education about MultiPlan programs and products.
Cultivate and foster business relationships with contracted providers and their office administration staff.
Distribute printed materials to Healthcare Provider office staff.
Address and resolve Provider concerns and issues within established guidelines.
Coordinate Provider education meetings (both in-person and virtual) as needed.
Serve as an internal point of contact for network issue resolution originating from Customer Service calls and inquiries
Track both the number and type of Provider visits and produce weekly visit report.
Provide direction to providers, clients and members on processes as needed.
Meet our quality, customer service, productivity and service level performance standards on a consistent basis

As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.  Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled