Administrative Assistant

at FirstService Residential in Chicago, Illinois, United States

Job Description

Job Overview:Â Â

Asâ?¯anâ?¯Administrative Assistant,â?¯youâ??llâ?¯be responsible forâ?¯assistingâ?¯tothe administration and coordination ofâ?¯all day\-to\-day operations of an assigned Community Association\. Your daily responsibilities willincluderesolvingcustomer serviceconcernsâ?¯andâ?¯maintainingâ?¯communication withBoardof Trustees and homeowners\.â?¯Â

This opportunity is availableat a property inÂChicago, Illinois\.Â

Your Responsibilities:Â Â

+ Providestaff support and guidanceto ensure that the needs or desires of the homeowners, Board of Directors, and Community Managerarebeing addressed\.Â
+ Maintain a level of service excellence in all interactions with residents, vendors, staff, andcolleagues withknowledge and enforcement of the Community Governing Documents\.Â
+ Process work order requests issued by owners, maintenance team, and Community Manager\. Monitor progress of each, following up as needed to close each work order to completion\.Â
+ Data entry including contact information, emergency information,and insurance certificates for unit owners\. Update information as appropriate anddistributeon a quarterly basis\.Â
+ Create and distribute communications to homeowners, includingscheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information\.Â
+ Maintain office calendar to reflect move\-ins and move\-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off\.ÂÂ
+ Faxing, scanning, and filing Association and homeownerâ??s documents as directed by the Community Manager\.Â
+ Developing new owner packets includingClickPayand Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags\.ÂÂ

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Skills & Qualifications:Â Â

+ Associateâ??sdegree or higher in Business or a related field, or equivalent experience in an administrativecapacity\.Â
+ Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions\.â?¯Â
+ Mustpossessa high energy attitude and an ability to multi\-task/prioritize different projects at any given time\.Â

+ Superior oral and written communication skills\.ÂÂ

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What We Offer : Â Â

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As a full\-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short\-termand long\-term disability, legal, identity theft, and pet insurance\. You will also be eligible for company\-paid life insurance and benefits from our employeeassistanceprogram\. In addition, you will be eligible for paid time off, paid holidays,tuition reimbursement,and a 401\(k\)with company match\.Â

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Disclaimer Statement Â

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The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification\. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job\. This is not an all\-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time\.ÂÂ

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