Account Manager - Display, Native, & Video

at Microsoft Corporation in Chicago, Illinois, United States

Job Description

Microsoft Advertising (MSA) empowers advertisers of all sizes around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking a top performing Account Manager – Display, Native, & Video with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating client relationships and delivering tailored solutions aligning to the client’s advertising needs.?

This role will focus on the Small and Medium-sized business segment (SMB). Our Microsoft Advertising SMB group empowers every SMB client on the planet to achieve more. This is a new role, and you will help us build the evolution of our advertising product suite for the SMB segment with new display/video/native offerings. The individual in this role will bring advertising knowledge, display/native sales experience, client obsession, a passion for innovation, best practice sharing, and a proven track record for delivering exceptional results at scale.

The Account Manager – Display, Native, & Video, enables Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency as well as enabling and upskilling our partners who sell on our behalf.

The Account Manager – Display, Native, & Video is a core member of the extended account team focused on driving data-driven optimizations aligned with client needs, executing campaigns, and driving coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

By applying to this U.S. based position, while remote work is possible, relocation does not apply/is not provided for the role.

Responsibilities

Account Planning & Management

+ Plans with Purpose Through Client Planning:?Partners with the v-team, including Account Executives (AE),?Specialist team to develop and execute MSA?account plan, leveraging winning sales?strategies replicated across clients and client?types. ?Learns?about client’s?business drivers,?compelling events, seasonality of business?to?identify opportunities to optimize?consumption. Plan:?Partners with the Account Executive in?development of sales plans for the client.?Goals focus on display, native, and video product?growth, as well as cross Microsoft?opportunities. Agrees to shared accountability?with the AE and v-team.

Client Engagement

+ Influences Existing Digital Marketing Managers?and Directors, Digital Buying Groups. Acts as a Sales Challenger: Always leads with?insights and data; tailors’ content and messages?about ways to grow and optimize campaigns to?increase business results. Influences Stakeholders and Decision Makers by sharing data insights and product?demonstrations, bring to life how MSA can?increase business results.

Disciplined Seller

+ Optimizes the existing book?of client business to achieve?sales targets. Delivers excellent sales hygiene, consistently executes against?pipeline, opportunity management, and revenue?goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes. Brings the best resources to overcome blockers and ensure success.

Sales Closer

+ Supports?Account Executive to build negotiation plans to ensure?smooth closing and timely renewal?of contracts. Maintains a positive?approach during difficult objections & negotiations. Demonstrates expertise in MSA’s?features and incentives, including incubation?products. Able to upsell and increase consumption?of existing products, identify winning sales?strategies, package them for efficiency and replicate?them across similar client types.

Sales enabler

+ Builds subject matter expertise and shares with partners to upskill and coach

+ Embody our Culture and Values

Qualifications

Required/Minimum Qualifications:

+ 6+ years of relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)

+ OR Bachelor’s Degree in Sales, Marketing, or related field AND 4+ years of relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)

+ OR Master’s Degree in Business Administration Degree in Sales, Marketing, or related field AND 2+ years of relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)

Preferred Qualifications:

+ Account Management experience across a managed and scaled book of business with problem-solving and analytical skills

+ Proven track record of effective performance, exceeding sales targets, high productivity, and meeting deadlines

+ Extensive knowledge of digital media across native, display, video and programmatic advertising including some combination of Sales, Operations, Service and / or Sales Excellence.

+ Flexibility to maintain focus through change and thrive amid ambiguityAdvertising Client Success IC3 – The typical base pay range for this role across the U.S. is USD $83,400 – $167,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $108,900 – $183,000 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until July 27, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .