at Teksystems in Chicago, Illinois, United States
Job Description
Description:
TEKsystems is looking to add an MES Support Analyst to our Fortune 100 Healthcare client’s team. This person will sit remote and provide application support to an entire division’s MES (Manufacturing Execution Systems) user base. This team leverages ServiceNow for ticket management and can review anywhere from 5-50 tickets per day. These tickets can range from low priority to high priority but due to the importance of these applications to the customers day to day business operations, all tickets are highly visible and must be resolved or escalated in timely manner.
Skills:
manufacturing environment, Troubleshooting, Customer service, Software support
Top Skills Details:
manufacturing environment,Troubleshooting,Customer service,Software support
Additional Skills & Qualifications:
1. MES FTPC experience
Experience Level:
Intermediate Level
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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