at J&J Family of Companies in Springfield, Illinois, United States
Job Description
Lead Payment Analyst – 2406200954W
Description
Johnson & Johnson is recruiting for a Lead Payment Analyst to be located in Titusville, NJ. Remote work options may be considered on a case-by-case basis and if approved by the company.
The Lead Payment Analyst will be responsible for the management of the end-to-end investigator/site payment processes, payment calculations, creation and management of purchase orders, and clinical trial payments. Acts as liaison among colleagues within Contract & Centralized Services (CCS) and study teams to assist with complex issue resolution and/or guidance, as needed.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
Key Responsibilities:
+ Acts as liaison among colleagues within CCS and study teams to assist with issue resolution and/or guidance, as needed.
+ Ability to understand and analyze study-specific documents, PO calculators, CTAs and other required study information.
+ Partner with SCMs, LTMs and SMs and other functions as needed to ensure and promote a collaborative environment.
+ Answer queries, questions and issue resolution with sites and study teams, as needed.
+ Rectify failed payments, as appropriate, for purchase requisitions.
+ Exemplary customer focus with vision to drive solutions.
+ Answer queries, questions and issue resolution with sites and study teams, as needed.
+ Train new CCS team members on specific processes and technology.
+ Demonstrate leadership through appropriate team guidance, as needed.
+ Responsible for training study teams relating to payment support and specific processes.
+ People management responsibility, including performance and development. (Global team – virtual environment).
+ Develop talent to enhance the team’s effectiveness.
+ May include people management responsibility, including performance and development. (Global team – virtual environment).
Qualifications
Qualifications
Education:
+ Bachelor’s degree is required.
Experience and Skills:
Required:
+ 5 – 8 years’ experience and/or equivalent competencies in pharmaceutical industry/clinical research.
+ Must have a working knowledge of clinical payment processing and systems with at least 4 years of payment experience.
+ Working knowledge of local systems, including mCTMS, RAVE, iCertis, and A/P systems.
+ Excellent communication skills (both oral and written).
+ Ability to work effectively in cross function teams.
+ Strong and proven analytical and problem resolution skills.
+ Working knowledge of PCs (MS Office suite at a minimum).
+ Must demonstrate innovative spirit, have strong interpersonal skills, and ability to accomplish substantial tasks with minimal supervision.
+ Follows standard policies and procedures for multiple departments, geographic areas, client groups or projects.
+ Work is performed with oversight by the Manager, Regional Payments.
+ Able to work independently as well as in a collaborative team environment.
Preferred:
+ Familiarity with healthcare compliance and other relevant guidance (HIPAA, FCPA, Safe Harbor, etc.).
+ Previous experience working in virtual teams.
+ Previous people management experience.
Other:
+ Travel Percentage: 10%
The anticipated base pay range for this position in the San Francisco Bay Area, CA is $119,000 to $191,820. The anticipated base pay range for this position in all other U.S. locations is $104,000 to $166,750. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits:
+ Vacation – up to 120 hours per calendar year
+ Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
+ Holiday pay, including Floating Holidays – up to 13 days per calendar year
+ Work, Personal and Family Time – up to 40 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on 07/25/2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
Primary Location NA-US-New Jersey-Titusville
Other Locations NA-United States
Organization Janssen Research & Development, LLC (6084)
Relocation Eligible: No
Job Function Clinical Trial Project Management
Req ID: 2406200954W
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