at Anywhere Real Estate in Chicago, Illinois, United States
Job Description
Estately is looking for an enthusiastic person to help us answer our phones from the comfort of your home office!
We’re a small team focused on opening up the real estate world. Our goal is to build the best place for people to browse, shop for, and buy homes. We have a big vision. We believe in hiring smart people and getting out of their way.
What you will do:
Our customers call in to schedule visits with real estate agents. You will be our leading edge of customer care, in charge of collecting information from people, scheduling visits with our field agents, and collecting questions to pass on to agents. You’ll also be on the phone a lot with our agents, connecting them with clients. The pace is usually pretty fast, with lots of incoming and outgoing phone calls and emails. There are other daily and weekly administrative tasks, like collecting feedback from clients and processing updates from agents.
Our client’s hours are wacky. . .. and we want to be there when they call. We need someone to fill in as needed during the week and weekdays. We can let your hours grow as the job does. It is generally about 16 hours a week. You’ll know your schedule for the following month, but you need to be flexible about what hours you can work — currently we need weekend evening shifts. You’ll be part of a small team of flexible people — you’ll work with the scheduler to trade shifts around when needed.
You :
A people lover: you like talking on the phone, and have mastered the ability to sound patient as you effortlessly control the conversation and keep it moving forward promptly
A communicator: Your communication is always clear, poised, positive, and confident, and you can politely and quickly determine and escape ‘the wrong’ conversations
Ready to learn the real estate industry inside and out. (Huge bonus if you already know it!)
High-energy, with a strong desire achieve rapid growth.
An adaptable problem solver, and a multitasker.
Your Home Office :
You provide a quiet and undisturbed place to work with fast and reliable internet
We provide a PC and internet phone
Training can all be done remotely
Anywhere Real Estate Inc. (http://www.anywhere.re/) ?(NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate?Better Homes and Gardens® Real Estate (https://www.bhgre.com/) ,?Century 21® (https://www.century21.com/) ,?Coldwell Banker® (https://www.coldwellbanker.com/) ,?Coldwell Banker Commercial® (https://www.cbcworldwide.com/) ,?Corcoran® (https://www.corcoran.com/) ,?ERA® (https://www.era.com/) , and?Sotheby’s International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.? Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.? With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de\_Anywhere%20CSR%20Report%202022.pdf) .
You’ll find our commitment to diversity reflected in our achievements:
+ Recognized as one of the World’s Most Ethical Companies since 2011.
+ Anywhere has also been designated a Great Place to Work since 2019.
+ Recognized by Fortune as one of America’s Most Innovative Companies.
+ Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.
EEO Statement: EOE including disability/veteran
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