Commercial Operations Manager

at Wabtec Corporation in Chicago, Illinois, United States

Job Description

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com .

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else’s life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Who will you be working with?

The Commercial Operations Manager will be responsible for the Inquiry-to-order process (ITO) for Freight Global Services product lines in North America, support sales engagements and align sales and business objectives You will partner closely with sales teams to understand customers’ needs and define deal strategy to develop outcome-based commercial solutions to meet or exceed customer goals & objectives.

How will you make a difference?

As a member of the Commercial group, you will be responsible for commercial project coordination, risk and mitigation identification, appropriate functional and leadership meetings, and adherence to business governance policies including Commercial Risk Tool (CRT), with accountability for meeting quality, process compliance, metrics, and business objectives. Writing Proposals and Contracts that include the winning value story and terms and conditions.

What do we want to know about you?

+ Bachelor’s degree in engineering, Business, or a technical field from an accredited college or university

+ Minimum of 10 years of experience in sales, commercial operations, application engineering, and/or locomotive services

+ Minimum of 5 years of experience within the Transportation Industry

Desired Characteristics

+ Experience with Locomotive maintenance services agreements

+ Ability to distil complex data sets into meaningful conclusions and drive data-backed decisions.

+ Executive-level presentation skills

+ Experience managing multi-functional interactions.

+ Ability to prioritize and manage multiple individual and team responsibilities for multiple complex projects.

+ Top-notch problem-solving skills.

+ Excellent technical and/or commercial writing and reading comprehension skills.

+ Leading in a complex, matrixed environment with experience managing multiple deadlines

+ Clear thinker able to simplify complex scenarios to logic strategies/positions.

+ Six Sigma Greenbelt/Blackbelt certification or equivalent Quality certification

What will your typical day look like?

+ Responsible for providing competitive commercial proposals and taking the lead and ownership in collaboration with sales directors and account managers, on negotiating terms and conditions, margins, pricing, and other aspects required to close contracts and agreements.

+ Analyze complex data sets to evaluate project viability and ensure informed decision-making for the business.

+ Own and lead the deal process in collaboration with the cross-functional team, including all aspects of contract management, commercial proposals, deal strategy reviews, CRT implementation, risk management and mitigation plan, internal costing, margin analysis, market-level pricing and customer negotiations in conjunction with internal functions.

+ Be the focal project coordinator on all deal elements resulting in commercially sound outcome-based solutions and proposals in a timely matter.

+ Lead virtual and global project teams with stakeholders including sales, legal, finance, risk, product management, engineering, services, and other functions to maximize customer value and meet business goals.

+ Present to leadership throughout the tollgate process to ensure that all commercial elements and risk factors are vetted as well as business approvals are properly secured and reflected in the scope, profitability, and structure of the proposal.

+ Progress the opportunities from the initial customer request for quotation to contract closure.

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Location: HQ Locations/Hubs, open to alternative sites

Relocation assistance may be provided if eligibility requirements are met.

This role is also eligible for a performance bonus. More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com (https://wabtec.sharepoint.com/sites/GlobalCommunications/Shared%20Documents/Branding/VMV/mywabtecbenefits.com) .

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

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Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.