Senior Lead Product Manager

at Lumen in Springfield, Illinois, United States

Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is looking for an ambitious, customer-obsessed, digitally progressive Product Manager to define features and requirements while supporting the Quantum Fiber Sales & Revenue Mission. You will collaborate across organizations on vision, drive UI improvements, develop features, system requirements, and drive execution on initiatives meeting timelines.

Location and Schedule

This is a Work From Home position in the United States.

The Main Responsibilities

+ Partner with clients, business stakeholders to ideate new and innovative solutions driving the vision of success for the Sales & Revenue mission

+ Ensures projects deliver tangible business value by collaborating closely with business owners, solution management, and product delivery teams

+ Leads grooming sessions with business stakeholders and SMEs to refine Feature requirements

+ Applies Design Thinking to create products in a customer-centric way

+ Writes detailed product Feature requirements using Gherkin model

+ Ensures product completeness

+ Presents and participates in Scrum ceremonies such as product demos and roadmap planning events

+ Assist in developing innovative system-based solutions and any required supporting processes

+ Partner with Sales & Revenue Mission PO to drive PI prioritization

+ Aid in the preparation of presentation materials

+ Maintain a strong sense of urgency in all aspects of the role

+ Drive the availability of data and reporting necessary to enable KPI improvement

What We Look For in a Candidate

+ 8+ years of relevant experience

+ 3+ years operating in AGILE environment

+ Proven leadership and coordination of activities

+ Demonstrated knowledge applying both digital and tactical solutions

+ Critical/innovative thinker developing outside the box solutions next generation transformation solutions and strategic visions

+ Exceptionally self-motivated

+ Ability to meet deadlines, manage multiple complex projects and locations simultaneously and to work in a fast-paced, dynamic, individual, and team-oriented work environment

+ Demonstrated exceptional interpersonal, relationship development, analytical problem-solving, and communication skills with the ability to present in group settings

+ Ability to maintain strong relations with Cross-Functional Teams, Area teams, External Partners, and interact with leadership

+ Self-Starter with superior organizational, communication, and attention to detail are required

+ Maintain a strong sense of urgency in all aspects of the role

+ Ability to identify business challenges and provide operationally acceptable solutions

Desired Qualifications

+ Knowledge and ability to go from concept to a fully operationalized solution utilizing official Lumen approvals and project processes with ability to drive cross functional teams toward common goals to deliver business savings

+ Additional Knowledge of the following:

+ JIRA

+ Experience working with vendors (3 rd Party)

+ Safe Agile experience

+ SalesForce

+ GCP/ Microsoft Azure

+ Business Process Engineering

Compensation

The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$111480 – $148630 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$117340 – $156450 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$123210 – $164280 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$129080 – $172100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334302

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

111480

Salary Max :

172100

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employme