at Baxter Healthcare Corporation in Deerfield, Illinois, United States
Job Description
Vantive: A New Company Built On Our Legacy
Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us are driven to help improve patients' lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.
As the BPO, you will align with business leadership and build a global Subject Matter Expert (SME) network. This is where you will partner with Vantive IT, a Solution Integrator (e.g. Accenture, Deloitte) and the business to ensure that future-state processes are defined. This includes helping with testing strategies, data quality initiatives and general decision making on future state business requirements. We're all about change and this role involves supporting change management to ensure that business constituents are trained, informed and ready to transition to new systems and processes!
Teams will be organized by process tower, and the BPO will partner directly with a Solution Integrator Lead (e.g. Accenture, Deloitte) and a Functional IT Lead
from Vantive IT and will support the full software development lifecycle.
This role will need to define and measure value realization for the program and ensure clear success metrics are defined for the business to ensure successful operations after deployment.
The Order to Cash BPO role covers the following functional areas:
Managing the order entry process, including receiving and processing customer orders, verifying their accuracy, and confirming availability of products or services.
Creating sales orders, updating inventory levels, and scheduling delivery or service dates.
Generating invoices and bills, sending them to customers, and processing payments.What position gives to program:
Responsible for defining and approving business requirements on behalf of the business SMEs that will receive the new technologies delivered as a part of the program.
Demonstrate functional process knowledge broadly across the Vantive business or related healthcare business and be able to make recommendations on program scope decisions.
Support targeted organizational change management deliverables for assigned projects - including change impact assessments, team member engagement and communication plans, evaluation plans, case for change roadmaps, training plans, sustainability plans and resistance/mentor plans.
Identify and analyze potential risks and challenges associated with change and develop mitigation strategies.
Support the production and delivery of training materials associated with the project aligned with functional area.
Measure the efficiency of the change management deliverables and make data-driven adjustments.
What you'll be doing
Crafting end-to-end business processes.
Partner with the Solution Integrator to understand "standard" processes within the technology solution versus "customized".
Lead teams to ensure minimal software (ERP) customization.
Govern process exception requests and customization requests.
Ensure business requirements are met through the new ERP solution.
Document value realization and success metric definitions and track for assigned business function.
Supply to the successful exit of Baxter TSAs per the plan built during design.
Ensure quick decision making overall, with emphasis on issues that are aligned to the process tower.
Participate in test strategy definition to ensure process operations can be fully tested through test cycles with focus on process inter-operability, meeting customer and supplier needs and successful quality criteria for launch.
Support efforts of data migration and cleansing including coordinating with business functions to cleanse data prior to implementation.
Participate in planning for deployments and assisting with leading deployment activities for the successful execution of launch process for each phase of the program.
Leads scope of the solution overall through... For full info follow application link.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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