Account Manager

at Creative Management Services LLC in Woodridge, Illinois, United States

Job Description

Imagine an environment where your interpersonal skills are utilized to help create astounding trade show exhibits and permanent environments for some of the top brands in the world.
MC is that workplace. We know-we're that group! We have a rare opening for an Account Manager to join our amazing group in Woodridge, IL!
About MC
An international leader in the exhibit and live event marketing industry, we not only design and build beautiful exhibit and environmental spaces (the floors, walls and surfaces) but we innovate the technology within them. We lead the pack in creating dynamic places where people interact, face to face, with the world's best brands. No exaggeration. All manifested from our 15 locations in the U.S. and our European location in Dusseldorf, Germany. This opening is resident in Woodridge, IL.
About the position
The Account Manager will act as liaison with all internal departments deadlines to ensure continued progress of client workflow. Acts as a key contributor in a complex and crucial environment.
Essential Functions:
Secures and records contracts
Lead efforts, in conjunction with Director(s), to build, maintain and manage client relationships.
Research and understand client business and goals. Troubleshoot and manage all client questions and concerns.
Develops, executes, and maintains project schedule ensuring project team meets all requirements
Responsible for correspondence, travel arrangements, estimates and requests show services and ensures delivery
Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, records changes
Prepares and manages graphics timeline/approval process
Prepares show site supervisor packet
Audits job cost files, labor tickets, ensures invoices are correct, processed and final is submitted to client for payment
Builds and completes data billing file for processing
Compiles project performance information, prepares post-mortem with PM
Performs other duties in support of client services
Manages sub-contractors
Non - Essential Functions:
Monitors show floor activity to ensure compliance with project plan
Functions as on-site producer at shows
Manages client files
Facilitates Client viewings
Independently manages house accounts
What we are looking for:
BS in Marketing or equivalent experience
Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
Ability to read set-up prints
Ability to source materials
Knowledge of exhibit operations and procedures
PC skills, proficiency in Microsoft Office Suite, Web
Excellent communication, organizational and time management skills
Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
Strong customer service skills
Requirements:
Some travel
Ability to work a flexible and demanding schedule
MC offers a robust benefits package including: Medical (3 choices of plans), Dental (3 choices of plans), 401K, Vision, company paid Life Insurance, company paid Long Term Disability, Short Term Disability, Accident and Critical Illness Insurance--plus more. Our culture fosters teamwork, individual strength, and innovation, all in a dynamic environment!

MC² is an equal opportunity employer. M/F/D/V.