Director, Category Management

at Jones Lang LaSalle in Chicago, Illinois, United States

Job Description

Primary responsibilities:
Provide governance and management of our tail spend solution.
Accountable for the tail spend provider performance and providing necessary oversight to our provider of sourcing services - savings delivery, KPI, SLAs, etc.
Accountable for delivering savings targets
Engage internal clients to identify and implement recommended changes and enhancements to improve user experience
Manage and mitigate risks associated with the tail spend provider relationship while strategically driving the vendor's performance and identifying cost savings opportunities
Oversee the transition of services to tail spend solution partner and ongoing relationship management
Manage and mitigate risks associated with the tail spend solution while strategically driving the vendor's performance and identifying cost savings opportunities
Interface and influence various senior level stakeholders and leaders within the organization
Maintain deep expertise of operations that are being outsourced to the tail spend provider and develop effective solutions to both operational and contractual problems
Oversee the coordination and incorporation of category strategies and playbooks in partnership with Sourcing and Procurement teams and tail spend solution
Build and maintain excellent relationships with internal clients and colleagues at all levels.
Point of escalation and business / provider liaison for issues
The Tail Spend Sourcing Program Manager will collaborate closely with the Category Strategy Leads, Site/Regional Procurement and Purchase-Pay-Pay Shared Services colleagues to enable an end-to-end procurement process
Required Experience
Bachelor's Degree required, preferably in a technical major or business concentration
10 years indirect sourcing, procurement or category management
Global / regional work experience across multiple category teams, site procurement and P2P shared services
Highly proficient in analytics, negotiations, program management and communications
Preferred Experience:
5+ years of tail spend management expertise
5+ years working at a firm that provides Tail Spend solution
MBA
Location
US/Chicago
Remote
Skills:
Strong influencing and persuasion skills
Effective change management skills
Process Creation
Supplier Management
Vendor Negotiation
Supplier Evaluation
Contract Review
Supplier Relationship Management
Indirect Purchasing
Global Sourcing
Category Management
Business Requirements
Relationship management
Business Process Outsourcing
Tail Spend

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.