Social Media Manager

at Salesforce in Chicago, Illinois, United States

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategoryMarketing & Communications

Job Details

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Salesforce is looking for a Social Media Manager to activate, educate, and inspire audiences for our flagship brand, Sales Cloud. As our social lead, this role serves as the brand custodian and social champion, driving social strategy and execution that grows our audience and engagement. This is a key role on a team that is paving the way for how marketing is done at Salesforce!

Responsibilities

Own Sales Cloud's social strategy and editorial calendars across X and LinkedIn.

Manage day-to-day execution of social media calendar and audience engagement, from ideation to publication and community management.

Write copy for Sales Cloud social media channels that captures the voice of Sales Cloud.

Develop social plans for major product launches, events, and initiatives.

Collaborates with cross-functional teams to identify content opportunities and execute on social campaigns, including product marketing, demand generation, events, content, and creative teams.

Work with external influencers to harness their expertise, creating and promoting content and events.

Report on social media performance to internal teams and partners, consistently providing recommendations, updates, and improvements based on findings.

Drive the production and growth of the Sales Cloud LinkedIn newsletter.

Stay attuned to the digital pulse and monitor the social landscape to identify emerging trends, competitor activities, and upcoming innovations.

Experience/Skills Required

5+ years experience managing social media marketing for a large brand.

Deep working knowledge of social best practices across popular social media platforms - Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.

Outstanding writing skills and ability to craft compelling posts for complex stories.

Examples of work demonstrating the ability to create fun, high-quality, engaging innovative social media content and campaigns.

Creative thinker with an innate visual aesthetic.

Strong stakeholder management and project management skills.

Hands-on knowledge of digital media tools - digital photography, basic Photoshop/photo editing skills, knowledge of apps commonly used for creating social content; Video creation/editing skills are a bonus.

Willingness to adapt and flex as our team's needs and priorities evolve. Things move fast at Salesforce! *LI-Y

*This position is an office-hybrid (3 days per week) role based in one of the locations listed in the posting, only, at this time.

Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability... For full info follow application link.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.