Client Partnerships Manager Self Service

at Publicis Groupe in Chicago, Illinois, United States

Job Description

Company Description

From helping to invent the affiliate industry, to performance marketing and what comes next, we’ve earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch. Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction), leads the industry as the most established name in global performance marketing, specializing in affiliate marketing technology.

We’re the platform of choice for driving profitable growth for over 3,800 global brands around the world across all verticals including retail, travel, finance, and network & home services. Our technology powers a partnership ecosystem where over 167K publishers and brands engage billions of consumers worldwide.

As part of Publicis Groupe, aligned with Publicis Media, we leverage unparalleled data, technology, and strategic expertise to bring a truly customer-centric approach to performance marketing. In an industry with much uncharted territory, trust a steady hand.

Job Description

Do these things interest you? You will:

+ Support your Client Development Manager in positioning CJ as the go-to self-service platform for affiliate marketing.

+ Execute on quarterly and annual plans to meet key business objectives.

+ Assist in developing and sharing content to be used by clients, including creation of customer surveys, webinars, videos, blog posts, and newsletters.

+ Consult with clients on the state of their program and sharing growth opportunities and optimization strategies.

+ Collaborating with other departments in CJ (Product, Engineering, Publisher Development, Data Science, Technical Support, Finance, Legal, Marketing, Business Systems, Advertiser Operations) and advocating for the self-service perspective.

+ Work with CJ Support team and clients to troubleshoot complex account and technical related items.

+ Gather client feedback and share internally to shape future developments.

+ Support initiatives to grow client revenue and drive product adoption through research, data analysis and idea creation.

Qualifications

What we look for:

+ You have a Bachelor’s Degree or related work experience with a minimum of 2 years’ experience in the online marketing industry-ideally digital performance marketing.

+ Clear and effective communication and can convey complex results in a simple, clear manner, using solid business acumen, demonstrating a competent level command of digital marketing concepts.

+ Ability to influence/develop account strategies that leverage analysis and insights to contribute to meeting or exceeding advertiser objectives.

+ Ability to execute a variety of tasks within designated time frames, delivering exceptional quality results and are able to directly contribute to the formation of client campaigns and quarterly business results.

+ Results oriented problem solver.

+ Proficient knowledge of the Microsoft suite of products including Windows, Word, Excel, and PowerPoint.

+ Experience in working with remote teams is a plus.

+ SaaS experience is a plus.

+ Familiarity with Pendo, Salesforce Marketing Cloud, and Salesforce is a plus.

Additional Information

CJ is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.

We’re a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth, for our clients-and ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends.

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

All your information will be kept confidential according to EEO guidelines.

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Req #24-9174