at Oracle in Springfield, Illinois, United States
Job Description
Job Description
As a Site Reliability Engineer, you will work in a highly distributed environment while operating and growing the current service offering of File Storage Service. You should value simplicity and scale, work comfortably in a collaborative environment, be familiar with ITIL and Agile methodologies, produce good technical documentation and be excited to learn. We’re looking for hands-on engineers with a passion for solving difficult problems in distributed systems, virtualized infrastructure, and highly available services.
Basic Qualifications:
+ 4+ years’ experience supporting commercial software in a distributed environment.
+ Experience with Python, Terraform, Bash is strongly preferred and Ansible is desired.
+ Experience in Lustre or other high performance file systems.
+ Proven experience and understanding of Distributed File Systems.
+ Strong knowledge of Operations, Linux, operating systems, and systems fundamentals.
+ Strong troubleshooting, debugging and ticket resolutions skills.
+ Ability to identify sources of toil and advocate for their reduction – collect meaningful metrics that aid in prioritization
+ Coordination with external teams, good communication and task management skills.
Career Level – IC3
Responsibilities
Responsibilities:
+ Routine day to day operations, including host management, Lustre file system and cluster management, security and compliance, automated and manual ticket resolution and customer notifications.
+ Participate in customer impacting incidents and lead timely mitigation and long-term resolution.
+ Review and approve operational readiness of new service features.
+ Continuous improvement of the service operations by proactively identifying functional improvements for the service, addressing recurring issues and improving serviceability.
+ Performing and fully own software deployments across both pre-production and production routinely using automated tools.
+ Identifying growth trends and provide input for capacity management
+ Participating in Large Scale Events involving Service dependencies.
+ Learn and Adapt for new technologies at a high pace environment.
+ React and create new alarms and definitions.
+ Identify opportunities for improvement and documenting operational processes
+ Identifying highest sources of ticket noise and operational toil and work with service team to:
+ Create and track bug fixes.
+ Adjust alarm thresholds.
+ Identify missing metrics and alarms.
+ Proficient in Change Management best practices.
Duties and tasks are varied and require independent judgment.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $79,000 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer**
