Business Development Representative

at Verint Systems, Inc. in Springfield, Illinois, United States

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team, primarily supporting our Central and South American, Latin, and Caribbean (CALA) team. As a Business Development Representative (BDR), you will be responsible for uncovering and expanding top of funnel pipeline activity through contact with customers and prospects. This role plays an important part in representing our brand and solutions with direct impact on growth. You will manage your pipeline through target development, campaign follow-up, new opportunity generation, contact influence expansion, personalized and creative outreach, and hand-offs to sales after qualification. This role works cross-functionally and coordinates with sales, go-to-market and throughout the marketing organization. We’re looking for a collaborative, ambitious self-starter who has a passion for driving business results. This position is a virtual, work from home position, but may require travel a few times per year.

Responsibilities

- Build healthy pipeline through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events.

- Discover the customers’/prospects’ business initiatives and develop strategies to maximize selling opportunities.

- Uncover and qualify ideal customer profile prospects.

- Account mapping and contact acquisition to ensure we know the right stakeholders.

- Handover qualified leads to our Account Executives.

- Build sales cadences and nurture flows for targets throughout the buying process.

- Maintain a thorough knowledge of Verint products and technology, as well as industry trends.

- Speak to value of Verint solutions and build credibility and trust with prospects/customers as well as internal and external partners.

- Provide routine updates to Salesforce.com with account activity and status.

Experience and skills

- Bachelor’s degree or equivalent experience in business.

- 1-3 years’ experience in Business Development, Sales or like function

- Ability to articulate business value aligned to a prospect’s critical business issues.

- Multi-lingual ability to speak proficiently in English, Spanish, and Portuguese.

- Driven and motivated individual that is willing to put in the effort to become successful.

- The desire to become an expert within the field.

- Excellent communicator, comfortable speaking with to senior stakeholders.

- Can-do attitude and a problem solver.

- Curious by nature and willing to learn new things.

- Experience with Salesforce and Outreach.io is a plus.

- B2B sales experience is a plus, but not required.

- Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification

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At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.