at Robert Half in Elmhurst, Illinois, United States
Job Description
Description We are offering a contract to hire employment opportunity for a Credit/Collections Supervisor/Manager in ELMHURST, Illinois. This role is primarily centered on managing and keeping up with job functions in a very hands-on capacity. The individual will be responsible for overseeing a one-person collections team, setting credit limits, and handling collections efforts through both phone and email. As a team-oriented role, the candidate will be expected to work well with various departments, including sales, client success, and accounting.
Responsibilities:
- Managing daily operations and tasks, not necessarily managing people.
- Setting credit limits for varying sizes of companies.
- Handling collections efforts via phone and email.
- Applying ACH payments as they come in.
- Building and maintaining solid relationships with customers.
- Setting up new clients in the system and handling W9 work.
- Working on month-end tasks like putting together aging reports and alerting higher-ups to collections issues that would affect month-end.
- Occasionally reconciling work.
- Implementing specialized billing for larger customers.
- Working with Oracle NetSuite and XL for consolidated billing and report generation.
- Handling customer inquiries and resolving any issues that arise.
- Processing customer credit applications accurately and efficiently.
- Maintaining accurate customer credit records. Requirements – Candidate must possess expert knowledge in B2B collections
- Proficiency in Customer Relationship Management (CRM) systems is essential
- Must have a strong understanding of Accounting Functions
- Experience with Accounts Receivable (AR) is required
- Candidate must be able to handle Billing Functions effectively
- Must be capable of managing Cash Activity
- Experience with Cash Applications is a prerequisite
- Proficiency in NetSuite is necessary
- Excellent communication and interpersonal skills are required
- Candidate must have superior organizational skills and attention to detail
- Must have the ability to work independently and as part of a team
- Proven leadership and supervisory skills are necessary
- Candidate should possess strong problem-solving and decision-making abilities
- Must have the ability to work in a fast-paced and high-pressure environment
- Knowledge of federal, state, and company policies, procedures and regulations as related to accounting is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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