Associate Web Applications Designer

at AMERICAN INSTITUTES FOR RESEARCH in Chicago, Illinois, United States

Job Description

Associate Web Applications Designer
Job Location

US-Remote | US-VA-Arlington | US-DC | US-NC-Chapel Hill | US-MD-Rockville | US-MA-Waltham | US-IL-Chicago

Job ID 
13097  

 Job Location  
United States  

Category 
Publications & Graphic Design Services
Overview

Work for a first-class institution that is innovative, multi-dimensional, and dynamic by joining AIR as an Associate Web Applications Designer.
We hire talented and forward-thinking professionals to build our cross-functional teams and support our clients in solving complex problems. Our people-problem-solvers, change-makers, and creative thinkers-are experts in their craft who rise to meet today's challenges. You will collaborate with our teams of motivated and passionate visionaries, where your input will be valued and your contributions vital to our success.
AIR's Corporate Business Systems team is seeking an Associate Web Applications Designer to join their innovative team. This position will report to the Principal Business Systems Specialist. In this role, you will play a critical role in supporting our SharePoint Online and Airtable platforms, ensuring the intranet and related solutions are accessible, secure, and ready to meet the needs of our clients. You will collaborate with cross-functional teams to support our internal clients' web initiatives and contribute to an exceptional user experience. If you are excited to be part of a dynamic team and want to roll up your sleeves, this role is for you.

We value the experiences of every member of our institution, from entry level to executive. As part of our collaborative, learning-oriented team, you will be encouraged to grow in your career, develop additional skills, and progress professionally.
Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.
About AIR:
Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.
AIR's commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone's unique life and community experiences. We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff by clicking here.

Responsibilities

The responsibilities for the position include:
Administer and support maintenance of SharePoint Online site collections and Microsoft Teams, including setup, configuration, updating, and monitoring.
Administer business systems, databases, and related web technologies.
Provide basic technical support to end users, addressing web-related inquiries and issues using the ticketing system.
Create and maintain documentation for web platform configurations, procedures, and troubleshooting guides.
Collaborate with the IT Service Desk team to resolve escalated web platform concerns.
Collaborate with cross-functional teams to support web initiatives, and projects and enhance the user experience.

Qualifications

Education, Knowledge, and Experience:
Bachelor's degree in a related field with at least 2 years of relevant experience.
Relevant certifications (e.g., Microsoft Certified: Azure Administrator) is a plus but not required.
Familiarity with virtualization technologies and cloud services (e.g., AWS, Azure) is a plus but not required.
Skills:
Effective communicator with demonstrated ability to communicate with and understand the needs of both technical and non-technical internal and external clients. Additionally, effectively collaborate in a virtual, cross-functional diverse team environment.
Demonstrated ability to work well independently, and collaboratively with individuals at all levels and from diverse backgrounds.
Adept in a fast-paced environment to manage multiple concurrent deliveries.
Demonstrated analytical, critical thinking, and problem-solving skills with a focus on details.
Proficiency in Microsoft 365 web technologies and administration (e.g.,... For full info follow application link.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.