at The Kraft Heinz Foods Company in Chicago, Illinois, United States
Job Description
Job Description
Due to customer connectivity, we would require this role to be based in New England.
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for Kraft Heinz categories selling execution of $30 million in revenue with Wholesale and indirect customers in the Northeast as a vital member of the Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Wholesale and retail Team, leading all selling activities & driving efforts tied to improving our gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Essential Functions & Responsibilities:
Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Leading implementation of Space Management Projects
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
Work with Retail Team to effectively manage retail execution of all assigned category objectives
Maintain files and business documentation to thoroughly detail business transactions
Expected Experience & Required Skills:
Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $15 million of business
Strong computer skills in Microsoft and ability to learn and be proficient in Kraft Heinz systems and different customer portals
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
Willing to travel 10-20% out of the area as needed
Work Environment & Schedule:
This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations.
Physical Requirements:
Physical demands include but not limited to
Willingness to drive and/or travel as needed
Operate a computer and view screens for ~100% of work schedule
Setting up Food Shows as needed
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Location(s)Employee's Home - Geo
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com .
It is the continuing policy of The Kraft Heinz Company to afford full equal employment opportunity to qualified employees and applicants, regardless of their race, color, religion, sex, national origin, age, physical or mental handicaps, military or veteran status, sexual preference, or any other protected condition or characteristic in conformity with all applicable federal, state, provincial and local laws and regulations.
Final candidates must be legally authorized to work in the United States without Company sponsorship. Exceptions requesting work visa sponsorship will be reviewed on a case to case basis.
