at Silliker, Inc in Chicago, Illinois, United States
Job Description
Global Auditing Expert & Certification Manager
Remote
Regular
MERIEUX NUTRISCIENCES
As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.
If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!
YOUR DAY TO DAY LIFE
We are looking for a Global Auditing Expert & Certification Manager in USA. Your mission will be to:
Manages the certification audit processes for Merieux NutriSciences Certification (MNCert) Services to ensure compliance with all accreditation processes; along with, financial and quality targets. This role is responsible for setting policies and procedures for internal and external use and working with the Accreditation Body (AB) on our ISO accreditations. As part of the "Becoming a Full Solution Provider" pillar, we intend to considerably expand Expert Services to capture increasing customer demands for higher-end services and long-term partnerships, including Auditing.. A Global Expert Services Hub has been created to foster the development of these services. This Hub will work as a knowledge center responsible for collecting and sharing offers, expertise, materials, best practices and internal training. This position is set up to grow and expand a global expertise of the technical training activities within the company by sharing the global auditing processes and training to ensure compliance with all accreditation, quality processes and technical robustness.
* Develop, maintain and execute systems, policies and procedures to ensure MNCert, auditor and client compliance with AB, ISO 17021 and 17065, and Certification Program Owner (CPO) requirements.
* Using systems and policies as the basis, develop and maintain applicable SOPs and guidance documents, MNCert quality manual and auditing forms/tools.
* Manage processes for certification office functions, including client certification applications/questionnaires, proposals, technical report reviews, certificate issues, notifications to AB and CPOs, ensuring on-time recertification and use and application of CPO and AB databases.
* Manage certification decision process for MNCert in conjunction with Global MNCert Technical Manager.
* Conduct internal self audits of certification offices and MNCert critical office locations.
* Manage certification suspension and withdrawal processes for certified facilities to ensure AB and CPO compliance, including being a primary member of the decision team for any suspensions and withdrawals.
* Ensure Certification Body (CB) processes comply with US regulations related to third party accreditations.
* Manage certification client relations by working directly with existing and potential clients to understand and meet their certification needs. This includes working with the auditing management team and sales on requests for proposals, client meetings, etc.
* Manage customer complaint and appeal process related to certification audits.
* Manage MNCert and customer surveys related to certification audits and analyze data to provide feedback to auditors and auditing support staff and drive continuous improvement.
* Develop and manage monitoring and communication systems related to product recalls to ensure integrity of issued client certifications.
* Sustain a non-voting membership on the MNCert External Advisory Council.
* Manage certification support team to ensure compliance with all policies and procedures.
* Ensure ongoing personnel training to business, Human Resource, applicable technical and certification systems
* Manage staffing in all aspects of their job including personnel development plans.
* Serve as one of the primary members of a technical review team for all certification audit reports and act as an advisor to auditors for technical issues and continuous compliance and improvement.
* Conduct witness audits of auditors as part of MNCert accreditation with primary accountability for performance in North America.
* Manage auditor related certification processes; which includes training, approval, and registrations in North America, and manage auditor food sector category assignments.
* Act as technical resource to clients, primarily in North America, for questions and information related to third party accredited certifications.
* Act as one of MNCert primary contacts for CPOs... For full info follow application link.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities
