User Experience Researcher

at Genesis Corp dba Genesis10 in Chicago, Illinois, United States

Job Description

Genesis10 is seeking a User Experience Researcher for a contract with our financial client. 100% Remote.

Key Responsibilities:
Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
Understand stakeholder research needs and identify the right research methodologies to address them
Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher
Develop UX Research artifacts including proposals, moderator's guides, and results summaries
Synthesize research findings elegantly and efficiently
Identify unmet research opportunities that can add value and efficiently execute them
Recruit and maintain lists of targeted research participants from internal and external sources
Serve as a source of user knowledge for the organization
Required Basic Qualifications:
Skilled qual researcher with working knowledge of quant research; research experience using human-centered design/product development frameworks; storytelling and creating compelling deliverables
2+ years of experience conducting formal research
Master's Degree or higher in HCI, psychology, human factors, social science, or a related field,
Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
An obsession with understanding how to make amazing experiences for human beings
Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other tools
Experience with Qualtrics, SurveyMonkey, or other survey platforms
Willingness to challenge the status quo when it comes to addressing the needs of users
Enthusiasm in ambiguity and uncertainty
Comfort operating autonomously

Nice To Have
UX research experience with employees; experience researching self-service designs and solutions; experience with journey mapping and/or service blueprinting
We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran