Omni Shopper Operations Manager

at Nielsen Consumer LLC in Chicago, Illinois, United States

Job Description

Company Description

REF39562PJob Description
The FMCG space is transforming as more consumers shop online. Nielsen is committed to developing a stable, sustainable, and comprehensive U.S. OmniShopper Consumer Insights and Analytics solution. The OmniShopper data manager plays a vital role in delivering a customized OmniShopper solution to our clients. They will be responsible for translating our clients' business requirements into operational and executable strategies. This includes a combination of technical implementation, operational quality and stability, and collaboration and communication with Commercial and Product teams.
Meet with internal clients to understand their needs/requirements and educate on product capabilities.
Create the technical design and systems development to ensure requirements are met
Work proactively and collaboratively to ensure and validate that the output back from operational algorithms meets the client business requirements
Serve as the contact person for execution teams if OmniShopper product content questions arises
Provide consultation and support to Program Management on custom OmniShopper solutions and implementation
Design and test front end solutions for internal operational teams to manage new tools and solutions
Ensure data collection techniques and sourcing support OmniShopper content build requirements
Lead, mentor, and develop a team of operations associates, including overseeing daily workload and ensuring quality and on time delivery metricsQualifications
Bachelor's Degree with a concentration in a quantitative field required, including Computer Science, Engineering, Math, Statistics, Economics, and Operations Research
Preferred: 3 years data analytical experience and leading large projects
Required: Ability to communicate clearly, concisely, and effectively both verbal and in written communication
Required: Experience in developing SQL databases and writing applications to interface with SQL databases
Required: Understanding of database structures, principles, theories and practices.
Required: Uses logic to analyze data and capability to draw conclusions and convey or provide advice or consultation to business leaders
Required: Proven record of delivering results
Required: Understanding of Machine Learning concepts
Preferred: Python development experience
Preferred: Knowledge of Nielsen products (Panel Data in particular), industry, and technology
Preferred: Experience working in e-commerce, online retail or digital content sales
Preferred: Front end development experience and familiarity with JavaScript libraries and frameworks
Additional Information

Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on:LinkedIn|Instagram|Twitter|Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are... For full info follow application link.

Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/