Programs and Partnerships Specialist

at Leading RE/Relo Direct in Chicago, Illinois, United States

Job Description

The Programs and Partnerships Specialist is responsible for supporting the Solutions Group and Learning and Development departments, reporting to the Chief Legal Officer & EVP of Industry & Learning. This role is perfect for candidates who enjoy working independently, handling a wide variety of tasks, and providing high-touch customer service.  

This job is based in our Chicago HQ where we offer a hybrid work schedule.

Key Responsibilities:

General Administration

• Fielding and coordinating member- and vendor-related incoming and outbound emails. 
• Calendaring and coordinating events and meetings 
• Appointment/calendar and travel management for CLO 
• Assisting with marketing materials – editing templates, drafting emails, etc.

Learning and Development Department 

• Provide administrative support for all LeadingRE learning programs, including help desk inquiries
• Conduct administrative duties related to LeadingRE live and virtual events
• Provide administrative support for all LeadingRE learning-based programming (Maestro, Inclusivity & Diversity Intensive, S.W.A.T. Training, Teams Mastermind, Sales Manager Bootcamp, Career Gold, and other programs as may be developed from time to time.)
• In collaboration with the Events team, assist with Events-related content, speaker management, and website maintenance
• Collaborate with the Senior Learning & Development Specialist to provide administrative and coordination support for the company’s online learning platform
• Other duties as assigned

Sales and Partnerships Department  

• Assist with social media campaigns – posting and pulling analytics
• Manage email campaigns, vendor communications, and cross-departmental communications about the Solutions Group program 
• Implement processes (including the use of Salesforce) to ensure robust analytics, tracking, and records
• Onboard/offboard Solutions Group partners and assist in the fulfillment of Solutions Group partner benefits 
• Ensure meticulous contract management 
• In collaboration with the Events team, track and manage sponsorship packages and communication to sponsors, and assist in the fulfillment of conference sponsorship benefits 
• Maintain client lists
• Other duties as assigned

Requirements

• Intellectual curiosity, strong interpersonal skills, and the ability to work independently 
• Ability to multi-task and prioritize activities
• Ability to work autonomously with minimal direction
• Creative problem-solving and critical-thinking skills
• Strong written and verbal communication skills 
• Technical proficiency with Microsoft Office Suite
• Basic proficiency in one or more of the following: Photoshop, InDesign, Adobe products suite 
• Excellent written and verbal communication skills
• Strong attention to detail
• Excellent organization skills
• Ability to thrive in a fast-paced, matrixed environment while working work effectively with all levels of management, and across all network membership brokers’ offices and users

Education and Experience

• Bachelor’s degree preferred or 3+ years of equivalent experience
• Previous administrative and/or customer service experience required
• Travel may be required