at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryOperations
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Please Note: By applying to this job posting recruiters and hiring managers who support multiple teams across the organization will review your resume. Our goal is for you to apply one and have your resume reviewed by multiple hiring. teams. While there may not be an immediate match, your application will be kept on file for future opportunities. Our Recruiting team will revisit past applications and reach out if a suitable role becomes available.
Overview of the Role:
Do you enjoy a blend of strategy and operational execution? The Sales Strategy and Operations team partners directly with the sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review.
We're looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively.
Impact:
Orchestrate the design and implementation of all aspects of the Go-To-Market plan under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc.
Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership
Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.)
Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits
Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews
Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes
Ability to handle ambiguity and problem solve using a structured, logical approach
Executive presence
Minimum Qualifications:
5-7+ years of professional experience, ideally in consulting or sales strategy/business operations roles
Experience with quantitative analysis and financial modeling
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Preferred Qualifications:
Ability to translate complex information into easily consumable insights
Self-starter and high degree of motivation to go above and beyond the task at hand
Excellent communications and presentation skills
Experience with R, Python, SQL, Tableau (or similar analytical packages) a plus
Accommodations
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
