Senior Strategic Business Process Manager

at UKG (Ultimate Kronos Group) in Springfield, Illinois, United States

Job Description

Senior Strategic Business Process Manager

General Information

Ref #:

20240039365

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

USA – USA – Remote

Company Overview

Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers \#WeAreUKG

Description & Qualifications

Description

About the Team:

Offering Operations is a newly formed team within UKG’s Pricing and Strategy organization, which is made up of teams focused on a range of strategic efforts: identifying opportunities, shaping priorities, ensuring appropriate pricing, and understanding our place in the market. These teams collaborate across a variety of outcome lifecycles, all focused on ensuring UKG’s strategic direction is holistic and thoughtful. This Offerings Operations team is responsible for designing and facilitating the Idea to Offering process with the intent to ensure the best, most cohesive offerings with the most streamlined process and technology support. This team convenes the decision forums in which senior stakeholders determine what new offerings to introduce, how to monetize these offerings, and how to implement these decisions throughout UKG systems. They manage the pipeline of new ideas proceeding through the new offering introduction stage gates and collaborate cross-functionally to ensure that UKG is building and evolving the commercial systems and processes needed to stand-up new viable businesses. Additionally, they develop metrics that provide data for process measurement and identifying indicators for future improvement opportunities.

About the Role:

As the Senior Strategic Business Process Manager, you will play a pivotal role in designing and running UKG’s Idea to Offering Process. You will work with Product, Pricing, Marketing, IT, Finance and others to ensure that UKG is developing and implementing new offerings that work with our business practices and achieve our business goals. You will also lead cross-functional teams as they endeavor to introduce new offerings and build new business capabilities.

- Evaluate existing new product introduction processes vs. industry best practices and design a phased program for improvement

- Manage a decision stage gate, including prioritizing the new offering requests and working with requestors to prepare their business plans

- Guide major new offerings through the decision and implementation process

- Identify and build future commercial capabilities needed to land new offerings as viable business

Qualifications

Basic Qualifications

- Experience successfully designing & managing complicated cross-functional Business Processes

- 8+ years of work experience in software, finance or consulting

- Continuous improvement mindset

- Excellent communication and relationship-building skills

- Bachelor’s degree

Preferred Qualifications

- MBA degree

- 3 years of work experience in enterprise SaaS pricing, strategy or operations

- Experience with Six Sigma (or similar) quality-control methodology

\#LI-Remote

Pay Transparency for Colorado, New York, Washington and California

The pay range for this position in Colorado, New York, Washington and California is $XX to $XX (or $XX), however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

San Francisco Bay Area Pay Law

There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $XX to $XX (or $XX) per year.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\_reader\10\20.pdf) and its supplement .

View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\%20English\formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.