at Kuehne+Nagel in Elk Grove Village, Illinois, United States
Job Description
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Elk Grove Village site is looking for a new Air Logistics Revenue Care Specialist to join our Air Logistics team.
Your Role
As the Revenue Care Specialist is responsible for the prompt and accurate invoicing of all services rendered in the process of importing and exporting airfreight cargo. You must be able to effectively analyze pending files to proactively identify and resolve any potential issues by coordinating with operations, sales, and customer service departments.
Your Responsibilities
+ Responsible for accurately issuing and distributing a high volume of invoices based on customer specific rates or spot quotation
+ Collaborate with sales and operations teams to ensure that all incoming costs are accounted for, all billable activities are invoiced in line with customer specific rates, and that all required back-up documents and approvals are in place
+ Audit incoming charges from overseas Kuehne-Nagel offices and outside vendors for accuracy.
+ Address and resolve any disputes or discrepancies to protect costs
+ Work closely with KN’s internal credit department to investigate and resolve customer issues, disputes, short paid invoices, or unpaid invoices to reduce bad debt
+ Review files to confirm accuracy for month end close
+ Report to Revenue Care Manager
+ Schedule: Monday-Friday 9am-5pm
Your Skills and Experiences
+ 2- or 4-year college degree (preferably in accounting / finance, logistics or other business related major) or equivalent combination of education and experience
+ 2+ years’ experience in Customer Service
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-KR1
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
