Global Installation Manager

at Avnet in Chicago, Illinois, United States

Job Description

Who We Are:

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

The Global Installation Manager role is responsible for the strategic and tactical elements of Avnet Integrated’s global installation and implementation services. Avnet is looking for an independent problem solver who understands the intricacies of delivering technology deployment projects leveraging both internal and external resources. The Global Installation Manager will be the face of the Avnet brand and is critical to the unparalleled service we strive to provide at Avnet.

The right candidate must be a go getter with an entrepreneurial mindset who doesn’t mind rolling up their sleeves and continuing to improve the customer experience. At Avnet Integrated, our focus is not only world class design, configuration, and build of technology solutions but also the installation and support of physical hardware throughout its lifecycle.

Principal Responsibilities:

+ Is responsible and accountable for overseeing all related to project management, system installation, and commissioning of resources for installation work. Provides technical support, expertise, leadership, and accountability for installation projects in assigned in a variety geographic areas and technology platforms.

+ Builds and maintains an effective installation organization committed to customer and employee satisfaction and profitable growth.

+ Qualifies, contracts, and maintains relationships with all 3rd party service providers including the development of performance scorecards and dashboards.

+ Supervises the performance of field installation resources and responds to escalated issues in the field.

+ Works with business development, service, and engineering teams for sales-to-ops and install-to-service turnovers.

+ Responsible for the system roadmap of installation delivery toolsets.

+ Maintains the P&L for all installation related services.

Job Level Specifications:

+ Ability to design, implement and drive process improvements, while flexing to an evolving and changing environment

+ Technical aptitude and understanding of the technical service industry preferred

+ High level understanding international of rules, regulations, and customs processes

+ Must be able to manage multiple tasks while meeting strict deadlines

+ Strong, planning and reporting skills

+ Possess excellent verbal, written, and follow-up skills

+ Strong analytical and decision-making abilities

Work Experience:

+ Typically 8+ years including 3+ years of management experience

Education and Certification(s):

+ Bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

+ Proven track record of implementing and realizing results from transformation and/or strategic initiatives enterprise-wide and globally. Strong ability to influence senior executives and connect with teams to deliver change/results. Deep analytical skills coupled with strong interpersonal/influencing capabilities. Outstanding verbal and written communication skills.

\#LI-REMOTE

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs – from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

+ Generous Paid Time Off

+ 401K and Pension Plan

+ Paid Holidays

+ Family Support (Paid Leave, Surrogacy, Adoption)

+ Medical, Dental, Vision, and Life Insurance

+ Long-term and Short-term Disability Insurance

+ Health Savings Account / Flexible Spending Account

+ Education Assistance

+ Employee Development Resources

+ Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.