Biomedical Equipment Support S

at Veterans Affairs, Veterans Health Administration in North Chicago, Illinois, United States

Job Description

Summary The Biomedical Equipment Support Specialist (BESS) (Biomedical Information Systems) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of networks, networked medical equipment and associated systems. Responsibilities The Biomedical Equipment Support Specialist position is located at North Chicago VA Health Care System in Facility Management Services. DUTIES: Provides technical support for a wide variety of highly sophisticated and complex biomedical equipment and instrumentation systems including advanced analog, digital, microprocessor, computer-based electronics with many interrelated subassemblies, data network attached devices, and system servers; troubleshoots, diagnoses. and remedies user issues, equipment failure, and network interface problems. Performs preventive maintenance on equipment following manufacturers recommendations; ensures warranties and service contracts are honored. Maintains equipment history and recommends replacement when the equipment is too costly to maintain/repair or no longer supported by the vendor. Analyzes equipment problems determining whether the problem is caused by user error, equipment failure, or connectivity, compatibility, or communications issues. Coordinates installation, verifies that the equipment meets contract specifications, and performs initial test of operability. Provides technical advice and assistance to clinical staff on equipment potential, modification, and tailoring to specific clinical needs; provides training and assistance in operating equipment properly and identifying problems caused by user error. Work Schedule: Full-time, Monday-Friday, 7:30 AM-4:00 PM Compressed/Flexible Schedule: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description Title/PD#: Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Must be proficient in written and spoken English. Minimum Experience and Education. Associates degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology AND two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist. OR Bachelor’s degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology (EET) or Information Technology. OR Completion of a military training program in biomedical equipment AND two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer or Information Technology Specialist. Grade Determinations: Biomedical Equipment Support Specialist, (Biomedical Information Systems) GS-12 Experience. One year of experience equivalent to the GS-11 grade level. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: Current knowledge of computer virus protection software, available software patches and upgrades, and information security tools. Expert knowledge of electronics, computer and networking theory with experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security. Ability to utilize and maintain computer and server based medical equipment, medical record databases, and proprietary and generic software, Experience with TCP/IP, HL7, networking, network security, and DICOM standards. Ability to interpret, identify, and apply network engineering principles and practices where there often times is no previous example to follow, or precedence. Skill to distinguish networking problems from non-networking problems and discuss various options with IT networking and operations staff members. References: VA Handbook 5005/95 Part II Appendix G-49 Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Physical Requirements: The work requires light to medium effort with occasional climbing, stooping, lifting, and reaching. The work may require a limited amount of lifting between ten and fifty pounds would be common. If in some situations there may be special requirements for specific agility or dexterity for the completion of various tasks. Substantial amounts of walking are involved.