at Vitalant in Rosemont, Illinois, United States
Job Description
Description
Vitalant is seeking an experienced Regional Director of Blood Services to oversee the Donor Recruitment and Blood Collections operations in the Chicago area. As a Regional Director, your impact is vital! We are looking for a passionate leader with a strong track record of building and leading successful teams to meet operational goals and initiatives. With direct responsibility for collections and donor recruitment, the Regional Director will oversee all active blood centers while adeptly navigating a challenging donor market and union environment. This role requires a leader skilled in community affairs, managing sales, and executing business processes with a focus on achieving platelet and red cell targets, all while supporting our manufacturing, production, and distribution environments.
The successful candidate will be able to motivate and guide a multi-layered team to achieve defined operational goals that support the organization's mission, vision, and culture. Proven leadership skills and experience in donor recruitment or collections are essential. If you are ready to make a significant impact in the Chicagoland community, we invite you to apply.
Our c omprehensive total rewards support you, your family, and your future with:
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
Key Responsibilities of the Regional Director of Blood Services:
- Provides effective leadership to achieve high levels of service and product quality, financial results, and other criteria in accordance with policies, goals, and objectives.
- Hires, supervises, trains, and evaluates performance of assigned staff. Identifies and effectively resolves employee issues.
- Reviews performance against operating plans, objectives, and benchmarks. Takes corrective action when necessary to improve performance.
- Ensures the regional center functions in compliance with all regulatory standards and organizational policies and procedures, including deviation management and effective, timely corrective action.
- Collaborates with staff and business unit leadership to continually seek strategies to improve efficiencies, working conditions, customer satisfaction, and resolve conflicts.
- Fosters and monitors the effectiveness of service to the community, ensuring division management is responsive to local needs of donors and customers. Recommends actions to improve existing services and add new services or service areas.
- Defines and exemplifies expectations for effective communications within the center and business unit.
- Coordinates local operations with business unit leadership for consistency, quality, and customer service. Collaborates within the community with donors and customers.
- Represents the business unit in enterprise functional council meetings, projects, and initiatives.
- Participates in the annual budget preparation and ensures adherence to the approved department budget.
- Stays abreast of changes and developments in the blood banking industry related to regulations and standards and provides direction to implement required changes. Establishes and maintains a network of professional relationships.
Requirements
Knowledge/ Education
- Bachelor's degree required.
- Knowledge of healthcare or blood service operations preferred.
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Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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