Application Trainer

at NorthShore University Health System in Warrenville, Illinois, United States

Job Description

Position Highlights:
Position: Applications Trainer I
Location: 4901 Searle Parkway, Skokie IL
Full Time
Hours: Monday-Friday, 8am- 4:30pm
Required Travel: some travel to other corporate sites will be required

Job summary:
As the Applications Trainer I at Endeavor Health you will be responsible for providing system-wide training and learning solutions including but not limited to: optimization, design and supporting a variety of end-users on functions, features and usage of EMR and other technology information systems. Training delivery methods include, but not limited to: classroom instruction, web-based learning, one-on-one coaching and creating a variety of training documents/tools. In addition, acts as the liaison between Information Technology, Operations and end-users to provide an understanding of application workflows and functionality. All Applications Trainers play a role in the continuous improvement of training related processes, products and services, fostering strong working relationships with key stakeholders and vendors to align training solutions to the goals of Endeavor Health.

To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of best practices.

What you will do:
Supports end-users onsite and virtually.
Delivers training onsite and virtually including but not limited to one to one, classroom, and group settings.
Designs, develops and maintains training strategies for IT applications including but not limited to class curriculums, training/support documentation
Remains up to date and utilizes new technology and methods for training to promote better adult learning experiences.
Assists with testing and troubleshooting of EMR and Technology systems.
Assists in responding to training service requests and coordinating resolutions.

What you will need:
Education:
Minimum education required: Associate degree
Preferred level: Bachelor's degree
Certification:
N/A
Experience:
1+ year(s) of experience in healthcare setting or relevant industry
Unique or Preferred Skills:
Strong verbal and written communication skills essential.
Solution oriented problem-solving ability with a lean towards curiosity, out of the box thinking and innovation.
Flexibility and adaptability to change in workload, job responsibilities, and scheduling requirements.
Function effectively in a team environment including collaboration, strong interpersonal and relationship building skills.
Personal and ethical accountability.
Proficiency in Microsoft Office Suite applications.
Strong level of customer service and organizational skills.
Demonstrates a positive, open minded, can do attitude with willingness to embrace and facilitate change.
Defuses stressful situations and utilizes defining moments as learning opportunities.
Adheres to all Endeavor Health standards, policies and procedures.

Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.