Patient Access Representative II

at NorthShore University Health System in Arlington Arlington Heights, Illinois, United States

Job Description

Patient Access Representative II

Position Highlights:
Sign on bonus: (if applicable) N/A
Position: Patient Access Representative II
Location: 3040 Salt Creek Ln Arlington Heights, IL
Full Time/Part Time: Part Time
Hours: Week 1: Thur./Fri (8:30-5)- Week 2: Wed/Thur., Fri. (8:30-5) and every 6 weeks 1 Sat (9-1
Required Travel: N/A
What you will do:
Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement and ensures timely and thorough information to all other providers and users of patient data.
Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees.
Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location.

Coordinates scheduling of service areas for patients requiring multiple tests. Identify and assign electronic educational programs for scheduled services. Explains patient prep and way finding instructions to patient. Collaborates with physician offices to check-in appointments and schedule tests post-physician office visits at offsite NCH locations.
Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards.

Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival.

Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff.

What you will need:
Education: High school diplomarequired.College degree preferred.
Skills: Computer experience in a windows environmentrequired, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols.
register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer
Experience: Minimum2 yearsof customer service work experiencerequired, Minimum of1 yearexperience in a healthcare patient access department or hospitalrequired.
Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle proceduresrequired,
Epic Registration and/or Scheduling experience preferred
Certification: Successful on-the-job completion of NCH Patient Access Specialist I competenciesrequired.

Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences... For full info follow application link.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.