Maintenance Section Supervisor

at Illinois Tollway in Downers Grove, Illinois, United States

Job Description

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers. 

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues. 

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust. 

In support of this vision, the Maintenance Section Supervisor provides support to the Maintenance Section Manager in scheduling, inventory control, motivation of work force, and project surveys.  Must be able to take over the duties of the Maintenance Section Manager in his / her absence. The Maintenance Section Supervisor reports directly to the Maintenance Section Manager. The incumbent oversees the activities of a varying number of Clerks, Equipment Operators, and mechanical staff. The objective of the Maintenance Section  

Supervisor is to assist the Maintenance Section Manager to ensure all facets of the maintenance operation are performed to provide the safest Tollway  

possible. 

• The Maintenance Section Supervisor is the safety coordinator for the maintenance facility.  They hold bi-monthly meetings with maintenance staff and makes personnel aware of hazards and how to perform their duties in the safest manner possible. 

• Incumbent assists the Maintenance Section Manager in performing the annual roadway survey by making inspection of maintenance section.  This is done to provide data for budgeting and planning maintenance system activities. 

• Determine appropriate level and issue discipline to subordinate staff as may be required. 

• The Maintenance Section Supervisor is involved in employee motivation.   

• Responsibilities include counseling employees to take pride in the performance of their assignments, establishing and maintaining high levels of morale and increasing productivity and quality of maintenance operations in his maintenance section.

• Incumbent works closely with the Maintenance Section Manager in planning and scheduling daily maintenance activities to keep within budgetary constraints and to supervise the maintenance work force. 

• The incumbent should have knowledge of how to prepare and perform annual performance evaluations of subordinate staff in case the Maintenance Section Manager is unavailable to do so.

• In the absence of the Maintenance Section Manager, the Maintenance Section Supervisor monitors all construction work zones within Maintenance Section on a daily basis to ensure compliance with all signing, lane closure, and traffic control procedures. 

• Incumbent is required to respond to all incidents involving lane blockage 24 x 7 to ensure that lane blockage is cleared in a timely manner. 

• Incumbent is required to work overnight shifts to supervise the safe completion of repair work on the road that cannot be completed during daytime / rush hour periods, thus reducing / eliminating traffic congestion during peak travel times.

• Direct Snow & Ice Control Operation to ensure that the existence of inclement weather does not reduce safety or free flow of people, goods and services through the assigned Maintenance Section.