at Rivian Automotive, LLC in Chicago, Illinois, United States
Job Description
About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
The Specialist, Commercial Facilities Operations, Service will be responsible for supporting the Commercial Facilities Operations Manager in ensuring our commercial locations operate as effectively as possible while providing an exceptional experience to our customers. This role will assist in new site openings and continued operation of locations within the region; this involves overseeing site improvements, maintenance escalations, landlord and construction warranty activities for their respective commercial sites while staying in close communication with local site teams and ensuring Rivian's standards are met throughout the process. Additionally, this role will support the rollout of large-scale programs and ad hoc projects while working collaboratively across multiple departments to achieve operational success.
Responsibilities
Manage New Site Openings (NSO's) process within your territory in partnership with our Real Estate, Design, EHS, IT, Security, Construction, and Site teams
Establish relationships with key stakeholders throughout the process of NSO commissioning and maintain timelines alongside the Commercial Facilities Operations Manager
Intake and validate with site teams to ingest new projects and site improvement requests for the greater Facilities organization
Conduct and attend potential new site tours, warranty walks, and quarterly site visits
Update and maintain accurate records and official documentation for your respective region. Track and report key performance indicators to be included in Quarterly Business Reviews
Track, manage and analyze purchase requisitions and operating expenses; identify and report any inconsistent data to determine impact and/or accuracy of expenses
Implementation of the facilities management programs and procedures needed to keep the Rivian facility operating at its best while exceeding Rivian expectations and adhering to brand standards
Ensure all service and repair work order escalations are responded to, assess as required and take the necessary corrective action; all within a timely manner and while exceeding Rivian expectations
Qualifications
4-5 years of facilities and/or project management
Experience supporting retail and/or service center maintenance and operational programs is a plus
Experience in customer service with a fast-paced and dynamic environment
Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Knowledge of CMMS software and project management tools
Proven project management skills. Knowledge of project management vocabulary and terminology
Proficient with Google Suite tools
Proven ability to manage third party vendor relationships
Highly motivated, self-starter, with the ability to shift focus very quickly and adjust to rapidly changing priorities
Excellent verbal and written communication and critical thinking skills
Ability and willingness to travel up to 75% as needed (travel will taper off as openings subside)
Pay Disclosure
Salary Range for El Segundo, CA based applicants: $98,000 - $123,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers... For full info follow application link.
Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.
