Campaign Planning Supervisor

at Clear Channel Outdoor in Chicago, Illinois, United States

Job Description

Current employees and contingent workers click to apply and search by the Job Posting Title.
Clear Channel Outdoor
Job Summary:Job Summary:

The Campaign Planning Supervisor is responsible for leading and supporting a team of Campaign Planners tasked with executing advertising campaigns and satisfying related activities as part of the national sales process in a collaborative team environment. The role emphasizes on client support, contracting and data management and works in close partnership with the National Sales Team.
Job Responsibilities:
Supervises, coaches and manages performance of team of Campaign Planners
Supervises process and workflow of incoming campaigns based on clients' inventory requests
Monitors incoming requests and assures adequate workload distribution for planning teams
Tracks campaigns (orders) and ensures processes are operating efficiently through dashboarding
Manages daily email work queues
Manages quality control dashboard
Assists with documented ad implemented processes and procedures
Provides support to internal and external clients and resolves client issues and complaints
Documents defects to improve team's performance
Provides ongoing coaching and opportunities to learn and correct errors
Manages resourcing schedules (vacations, sick time. etc.)
Other projects as assigned

Job Qualifications:
Education and Certifications
Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience
Work Experience
4+ years' experience working in an advertising sales, client services, or agency environment and supervising a team preferred.
Skills
Ability to assess workload and develop metrics
Ability to coach and develop a team
Ability to work in a team environment
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
Competencies
Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance
Attention to Detail: Working in a conscientious, consistent, and thorough manner
Time Management: Uses time effectively and efficiently, concentrates on the most important priorities.
Data Literacy: Using data to gain insights, solve problems, and inform decisions.
Problem Solving: Identifying problems and the solutions to them.
Achievement Orientation: Focusing efforts on meeting challenges and achieving high quality results consistent with the organization's goals.
Client Focus: Providing service excellence to internal and/or external clients.
Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.

Physical Demands
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
Employee must have the ability to lift and move items up to 20 pounds
Employee must have the ability to see written documents, computer screens and to adjust focus
This job is performed in a temperature-controlled office environment
LocationChicago, IL: 200 S. Michigan Avenue, Suite 1305, 60604
Position Type Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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Current employees and contingent workers click  to apply and search by the Job Posting Title.

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion. 

Our company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.