Talent Development & Engage Partner

at Consolidated Communications Enterprise Services, I in Mattoon, Illinois, United States

Job Description

Major Duties

Classification: Exempt / Non-Bargaining
Position may be located remote. #LI-Remote
Consolidated Communications Holdings, Inc. (Nasdaq: CNSL) is dedicated to moving people, businesses and communities forward by delivering the most reliable fiber communications solutions. Consumers, businesses and wireless and wireline carriers depend on Consolidated for a wide range of high-speed internet, data, phone, security, cloud and wholesale carrier solutions. With a network spanning over 61,000 fiber route miles, Consolidated is a top 10 U.S. fiber provider, turning technology into solutions that are backed by exceptional customer support. From our first connection over 125 years ago, Consolidated Communications is dedicated to turning technology into solutions, connecting people, and enriching how they work and live.
The Talent Development & Employee Engagement Partner reporting to the Senior Director of Talent Development & Employee Experience/Engagement on the HR team is a highly visible position which significantly impact all our leaders and employees. The Talent Development & Employee Engagement Partner will own, lead, program/project manage, design, deliver/implement and measure programs, projects, and initiatives across various work groups. This role will support Revenue and Employee Growth initiatives including Culture Transformation, Leadership Development, Mentorship, Employee Engagement, Sales Enablement, Companywide New Hire Onboarding Programs, and/or other needed Talent Development and Training programs.
The Talent Development & Employee Engagement Partner will also be responsible for performance consulting with Executives, Senior and Field/Regional Leaders, HR, Corporate Communications, Sales, Operations, Network, Finance, IT, Marketing, Product Management, and other internal clients to uncover Talent Development and Employee Experience/Engagement needs, skill and knowledge gaps, and projects. The position is remote and requires an average of 10-25% domestic travel to attend and/or lead meetings, events, programs, etc.

Responsibilities

As a Talent Development & Employee Engagement Partner, you will be responsible for owning assigned and prioritized Talent Development, Culture, and Employee Experience and Engagement programs. Based on the Talent Development & Employee Engagement team's resources and capabilities, the Senior Director will prioritize with C-Level Executives and Functional Leaders the following objectives. This Talent Development & Employee Engagement Partner will own, lead, project manage, design, deliver/implement, and measure some of these programs and initiatives based on their experience and strengths in these areas.
Conduct performance consulting and evaluate existing Talent Development and Engagement initiatives for assigned/owned clients with Senior Leaders and Department Heads, SMEs (i.e., subject matter experts) and/or partners to identify skill/knowledge gaps and best practices, develop learning initiatives, translate business goals and objectives, and determine appropriate Talent Development and/or Employee Engagement solutions (e.g., Culture Transformation, Leadership Development, Employee Development, Sales Enablement and Technical Training and Employee Engagement programs.
Design, develop and maintain Talent Development and Engagement programs, learning plans and/or career paths from conception to implementation/delivery with SMEs and/or Leadership feedback and support using the ADDIE and SAM methodologies. Assigned programs and/or initiatives will be delivered effectively through proper facilitation, engagement and coaching/feedback principles and models - regardless of modality (i.e., classroom, web-based/virtual instruction or online eLearning narration).
Measure all appropriate and prioritized Talent Development and Employee Experience/Engagement programs and establish metrics for success collecting Level 0 data; utilizing Kirkpatrick's Levels 1-4 (as appropriate); and potentially using Phillips' ROI (i.e., Level 5) model on the top 1-2 training programs long term. Goals are to improve Employee and Leadership Development, Companywide Onboarding, Sales Enablement, other Training Skills and Knowledge, Cultural Awareness, and/or Employee Experience and Engagement aligned with the organization's business objectives and long-term growth plans.
Effectively manage and prioritize multiple projects and programs in a fast-paced, ever-changing environment.
Adhere to the company's Talent Development & Employee Experience/Engagement budget, policies, etc. ensuring cost-effective use of resources.

Qualifications

Minimum of 10+ years of Talent Development, Training, Sales Enablement, Leadership Development, Employee Experience and/or Engagement experience, with at least 7 years of designing and... For full info follow application link.

Consolidated Communications Enterprise Services, Inc. is an AA/EEO/Veterans/Disabled Employer.