Manager, Asset Protection

at Coach in Chicago, Illinois, United States

Job Description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur Peoplepage to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: To protect the company assets, associates and customers in the stores within the Chicago regional market, and administer the established Asset Protection programs at the stores of our three brands: Coach, Kate Spade and Stuart Weitzman. This position will be based in Chicago, however other locations will be considered based on driving distance to the major markets for the three brands. This role reports into the Sr. Director, Asset Protection.

The successful individual will leverage their proficiency in Asset Protection to...

Conduct investigations as it relates to theft, fraud and policy violations in partnership with Senior Leaders, including the Senior Director of Asset Protection
Review and analyze incident reports generated from the stores
Review inventory results for unusual trends and maintain low shrink rates
Develop a strong partnership and problem-solving approach with multi-managers and store teams about: theft issues, policy violations, and inventory discrepancies, which will include presenting topics at District meetings
Ensure that the store management teams understand the use of the CCTV equipment to review activity and copy events
Assist with the on-boarding of new field managers, General Managers and Store Managers as it relates to Asset Protection good business practices and Loss Prevention policies
Conduct unannounced store audits, compile those results and communicate the non-compliance trends to the Region and Districts to heighten awareness and follow-up on deficiencies when warranted
Conduct investigations of missing freight and perform site visits of the carriers used in the markets and report those findings to: Inventory Control, Distribution and Transportation
Ensure that contract guards that are assigned are of high quality and fully understand the post orders
Build networks with various law enforcement agencies, as well as other retailers and mall management, to discuss unusual activity
Review and analyze exception reports and query various systems for investigations
Support awareness of security and safety incident response protocols and communications with store teams, including leveraging risk intelligence tools

The accomplished individual will possess...

5+ years of prior relevant work experience, including at least 3 years in Loss Prevention/Asset Protection with multi-units / multi-store experience
Bachelor's degree preferred
WZ Interviewing/Interrogation certification
Flexibility to travel within the assigned region up to 75% of the time which will include some overnight travel
Ability to effectively work remotely
Proficiency in MS Excel, PowerPoint, Word

An outstanding professional will have...

Outstanding written and verbal communication skills, with the ability to present situations in a factual and concise manner
Excellent interpersonal skills
An ability to apply policies and procedures to various situations
Strong decision making skills
Effective time management & organization skills
Ability to analyze data trends to identify risk

Our Competencies for All Employees

Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others;... For full info follow application link.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.