Network Engineer (Operations)

at Fresenius Kabi USA, LLC in Lake Zurich, Illinois, United States

Job Description

Job Summary

The Network Operations Engineer is a member of Fresenius Digital Technology's Global Network Service Team. The Engineer is responsible for running the network environment in its intended state which includes maintenance, troubleshooting, and repair of the Fresenius Global Network. The Engineer also provisions service requests such as firewall changes and other common requests.

*This hybrid job requires working on-site in Lake Zurich, IL 3 days per week.

Responsibilities

Provide Tier-2 network troubleshooting and resolution for the following scope of network services: WAN, LAN, WiFi, DNS/DHCP/IPAM, Data Center networks, Internet Access, Remote Access, Site-to-Site VPN, Network Security / Firewalls and data center/CSP connectivity.
Diligently document information in Service-Now related to changes, incidents, problems, and asset/CMDB-related records.
Conduct Changes following ITIL-based best practices and ensure that peer engineers' changes do so as well. This may involve reviewing and approving or rejecting changes.
Perform Capacity Management tasks, reviewing such items as circuit utilization reports, hardware capacity metrics, etc. Formulate and implement resolutions to capacity-related issues.
Maintain hardware and software currency, including updating devices to the current approved code levels and refreshing out-of-support hardware to current approved models. Own the project delivery of such upgrades.
Assist with development and maintenance of a thorough and accurate AMDB and CMDB.
On-call support as needed.
Willingness to travel between 0-20% within the home region.

Job Requirements

High School Diploma or GED and 5+ years of related experience -OR- Bachelor's Degree in related field and 3+ years of related experience
Experience required in basic switching/routing certification (e.g. CCNA), security product cert (Palo Alto), and/or cloud certification
Strong troubleshooting ability
At least 3+ years of experience in the following:
Network administration / operations in a multi-site, multi-national company.
Building and supporting LANs, MANs, WANs, VPNs, and remote access solutions in a variety of topologies.
Common network troubleshooting and network management tools.
Solid working knowledge in the following technical areas:
WAN, MAN, Cisco WLAN, LAN Internet, Site-to-Site VPN, Client VPN, Internet access, data center networks, cloud service provider connectivity, DMVPN. Monitoring tools (Netbrains, CheckMK)
Layer 1 infrastructure including power/UPS, cooling, cabling, racks & rack space, etc.
Layer 2 network protocols.
Layer 3 / routing protocols; multicast, QoS.
DNS, DHCP, IPAM.
Firewalls, network encryption, network access control, segmentation, and other security-related concepts.
Basic or intermediate programming skills in Python or other contemporary toolset/language is beneficial.
Data protection & IT security experience required.
Thorough understanding of ITIL-Incident / Problem / Change processes.
Willingness to travel up to 20% within the home region: Melrose Park, IL, Lake Zurich, IL, Chicago (Downtown), IL, and Pleasant Prairie, WI as needed to support the teams.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company match, andwellness program.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disabilities, or protected veteran status.