Operations Supervisor

at Golden State Foods in Franklin Park, Illinois, United States

Job Description

Overview

JOB SUMMARY: Supervises the day-to-day activities related to transportation and warehousing operations to ensure that Distribution Center KPIs and governmental regulations are met.

The schedule for this role is Monday – Friday, 10:00AM – 6:30PM. Pay is commensurate with experience, the role is bonus eligible.

Responsibilities

ESSENTIAL FUNCTIONS:

+ Supervises the day-to-day activities of warehouse operations, including daily work assignments, monitoring productivity, accuracy, and KPIs, and identifying areas for improvement to meet or exceed Division standards and objectives. (30%)

+ Supervises the day-to-day activities of transportation operations (route overload cuts, personnel utilization, on-time performance, off-load rate, driver debriefing, etc.) to ensure established standards are met or exceeded. (20%)

+ Supervises assigned staff, providing training to ensure compliance with established standards for quality, sanitation, security, and safety. (20%)

+ Monitor fleet operations, including loading and dispatch times, vehicle and equipment utilization reports, and vehicle safety and maintenance to ensure compliance with GSF and DOT standards. (10%)

+ Distributes daily productivity reports and monitors daily receiving to ensure compliance with such product-related issues as QIP testing, storage, HACCP food quality standards, and new product slotting. (10%)

+ Monitors staffing levels, including the weekly casual work schedule and relieving warehouse and transportation supervisors and leads as required, to ensure required work tasks can be achieved. (10%)

+ Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises between 20 and 100 employees

PERFORMANCE CATEGORIES

+ Productivity/quality standards: cases per hour

+ Productivity/quality standards: delivery efficiency and timeliness

+ Productivity/quality standards: accuracy, timeliness, thoroughness

+ Budget

+ Cost containment

+ Teamwork within the department and across departments

+ Project/assignment standards

+ Customer satisfaction

+ Employee development

+ Safety standards and procedures: employees

+ Safety standards and procedures: facility and warehouse equipment

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in Business Administration from an accredited college or university. DOT training with appropriate agencies.

Experience:

3 to 6 years of relevant work experience in warehouse and transportation operations, including inventory, and shipping and receiving

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

+ Shipping and receiving concepts and techniques (E)

+ Relevant safety policies, practices, and procedures (E)

+ Transportation concepts and procedures (J)

+ Transportation and logistics principles (J)

+ DOT regulations, policies, and procedures (J)

+ Supervisory concepts and techniques (J)

+ PC word processing/spreadsheet software (J)

+ Inventory control concepts and techniques (B)

+ Labor contracts and labor union environment (B)

Skill and ability to:

+ Supervise and motivate employees in a team-based environment

+ Interpret transportation and warehouse anomalies and identify appropriate solutions

+ Communicate and coordinate effectively with employees verbally and in writing

+ Read and process written information with a high degree of accuracy

+ Work effectively in a general business environment, with a focus on high levels of quality and customer service

+ Travel via airplane and drive an automobile

+ Act in accordance with GSF’s Values and Creed

LocationUS-IL-Franklin Park

Job ID 2024-19850

Category Operations