Client Relations Specialist

at ABC Imaging in Chicago, Illinois, United States

Job Description

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description:

We are hiring for an on-site Client Relations Specialist/Manager at our Chicago location, who can provide exemplary service to our clients’ creative staff. Our ideal candidate will have a minimum of 3 years’ experience in the printing industry with expertise in color digital printing and assembly. The incumbent will manage all administrative and production responsibilities to meet time sensitive project requirements You will:

+ Work directly with technical and creative staff to ensure proper communication and understanding of their needs and expectations.

+ Performs supplemental digital graphic or print design services such as proof client artwork, edit client files to make them print-ready, arrange and produce press checks, mock-ups, revisions, and edits based on client feedback.

+ Maintains workflow scheduling, and project management to ensure deadlines are met and all projects are completed within the prescribed budget and in accordance with standard operating procedures.

+ Manages the day-to-day administrative responsibilities including inventory, supply ordering, maintaining service on small format printers, print finishing, and large format plotters, conference room setup and meeting support

Qualifications

+ Proficient Adobe Suite skills. (Photoshop, Illustrator, and InDesign)

+ Need Printing/Print Shop experience

+ Experience with Graphics

+ Working knowledge of equipment and production materials.

+ Working knowledge of bindery.

+ Superior customer serviceability and experience working with customers both over the phone and in person.

+ Ability to speak knowledgeably about department capability and company to potential and existing clients

+ Highly developed organizational skills.

+ Ability to handle multiple tasks while maintaining focus.

+ Ability to communicate effectively with employees when delegating work and explaining procedures and processes.