Assurance Analyst

at Pearson in Springfield, Illinois, United States

Job Description

Company description:

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Pearson Virtual Schools (PVS) is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions.?We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide our employees with the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to the privacy of records, technology standards, equipment standards and expectations. ?

The newly created school-dedicated curriculum development team will focus on enhancements to our curriculum as identified by teachers and administrators at one of our Connections Academy schools. The intent of the team is twofold: first for our customers to participate in our development cycle and get immediate value from enhancements that will save them time better spent on building relationships with students and differentiating instruction; and second for our PVS teams to build relationships with our schools, understand their problems and opportunities, and appreciate how they are using our curriculum. The team is comprised of a product manager, a solutions manager, content developers, an assurance analyst, a content architecture and integration analyst, and an instructional designer.

Role Description:

Working from home or from one of Pearson’s US-based offices, the assurance analyst oversees compliance to PVS’s editorial, accessibility, and quality standards to ensure the development and production of best-in-class curricular resources and enhancements. As a member of the school-dedicated team, the assurance analyst will work with teachers and administrators to identify and prioritize school needs, develop their solutions, and test, validate, and deliver the solutions to our school customers.

Responsibilities:

Quality Assurance and Accessibility:

+ Plan, execute, and oversee inspection and testing of incoming and outgoing curriculum assets to confirm quality conformance to learning experience specifications and quality deliverables

+ Plans, develops, coordinates, designs and implements test strategies according to guidelines (inclusive of accessibility, content frameworks, and engineering standards)

+ Executes activities to ensure the quality of our courses, specifically the delivery of our Curriculum through our education management system (Pearson Online Classroom)

+ Becomes an expert with WCAG 2.2 AA accessibility standards

+ Develops strong relationships with the quality assurance team to ensure that quality control processes are integrated throughout curriculum enhancement development and production and that the overall quality of the learning experience is constantly improving

+ Writes both manual and automated test cases

+ Ensures quality and consistency throughout the architecture and implementation of our testing method

+ Ensures team has appropriate curriculum, product, and technical specifications, direction, and resources to deliver curriculum effectively

Editorial:

+ Examines, researches, and resolves editorial issues; addresses escalated issues; responds to team members’ concerns; oversees editorial workload, productivity, and quality; and identifies and oversees work process improvement

+ Becomes an expert with PVS’s authoring and style guide and with Pearson’s global content policy, as well as industry guidelines such as The Chicago Manual of Style to perform editorial functions to ensure content is accurate, consistent, etc.

Qualifications:

+ Bachelor’s degree or equivalent

+ Minimum 3 years quality assurance or editorial experience, including experience testing and validating/editing and improving digital products

+ Demonstrates excellent verbal and writing skills

+ Knowledge of Learning Management Systems (LMS) or Educational Management Systems

+ Knowledge and understanding of WCAG2.2AA

+ Proficiency with a variety of style manuals, especially The Chicago Manual of Style

+ Familiarity of K-12 academic standards and requirements, and their application in public institutions

+ Knowledge of content management systems and digital authoring tools

+ Technologically proficient with Microsoft® Office, Azure Dev Ops, Google Suite, and ability to learn other software programs and technology platforms quickly

+ Must enjoy a challenging work environment that requires flexibility, self-direction, creativity, strong communication, and organizational skills

As required by Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado and New York City. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. As required by the Colorado and New York City laws, the pay range for this position is as follows:

Minimum full-time salary range begins at $65,000.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need.?All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.?All qu