Global Transload Specialist

at Flexport in Chicago, Illinois, United States

Job Description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

The Transload Operations team is the face of Flexport to some of our most important Warehouse and Carrier partners. Sitting between Flexport’s Ocean business and final mile transportation, the Transload team coordinates and executes the deconsolidation, organization, storage, and custom unloads of ocean containers before pricing and organizing the truckload leg of the shipment. The team works with Flexport Sales, Warehouse Partners, and Trucking Partners daily to make Transloading and Trucking cost effective, efficient, and easy for our customers.

This position is perfect for a supply chain professional early in their searching for experience in a fast growing logistics company spanning multiple modes of transportation.

You will:

+ Ensure a smooth transload operation on a truckload level by effectively coordinating with different parties:

+ Quickly resolve day-to-day exceptions flagged by our clients and partners and escalate them to the appropriate teams as needed.

+ Help maintain a high level of data integrity by ensuring schedules are up-to-date, required documents are uploaded on time, and shipment milestones are accurate.

+ Effectively manage and resolve messages across different platforms such as Gmail, Slack, and Flexport’s application.

+ React quickly when things go wrong or unique conditions are encountered. It’s logistics, things will go wrong. How we respond determines company success.

+ Push the business forward by being curious, asking questions, and thinking big. We look to you for the next process/product/offering that will be a game changer for Flexport.

You should have:

+ Recent college grads encouraged to apply

+ Bachelor’s degree (or 4+ years in the military)

+ 0-3 years of operations or client facing experience; preferably in transportation

+ Great written, verbal and cross-functional communication skills

+ Ability to self motivate, think creatively, problem solve and manage multiple tasks and deliver results in a collaborative, start-up environment with changing requirements and priorities.

+ Ability to make informed decisions using data

+ Ability to adapt to new technology and adopt best practices

\#LI-hybrid

Worried about not having any logistics experience?

Don’t be! Our mission is to make global commerce so easy there will be more of it. That’s why it’s important to bring people from diverse backgrounds and experiences (https://www.flexport.com/careers/diversity-and-inclusion) together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.