Senior Analyst, HR Service Delivery

at Walgreens in DEERFIELD, Illinois, United States

Job Description

Job Description:

Job Summary

Executes HR Service Delivery activities and regularly engages with various HR groups to keep current with activities, requests, and data and helps facilitate updates and deliverables. Maintains SME level knowledge of HR processes, activities, policies, and analytics, and works with HR groups on revisions, additions, planning, and implementation. Provides program or project support or consultation to various business and HR programs or teams. Works within the HR portfolio management and governance process to deliver on activities

Job Responsibilities

+ Maintains a strong working relationship and understanding of HR processes and Walgreens business practices to support various groups and strategic initiatives.

+ Plans, designs, and deploys appropriate reports and tools to support the strategic execution of programs and projects related to business strategies.

+ Understands and gathers information for some or all areas to provide analysis and insights as input in strategies.

+ Analyzes corresponding data to effectively recommend procedure changes, process enhancements, business requirements, or cross business opportunities with costs and or return on investment summarized. Examines data to identify trends through the review of historical, qualitative, and quantitative data and develop recommended changes.

+ Develops and supports methods, processes, and reports to manage the initiative delivery within HR. Analyzes data to effectively identify program performance variances and recommend potential courses of action to address such variations.

+ Maintains and helps manage the HR Service Delivery applications including portfolio management tools and data dashboards.

+ Maintains knowledge of project management principles and applies these principles to HR programs when needed.

+ Assists in the development of PowerPoint presentations and end user training materials.

+ May supports the management of vendor relationships with HR partners.

About Walgreens and WBA :

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits

" An Equal Opportunity Employer, including disability/veterans ".

Job ID: 1437740BR

Title: Senior Analyst, HR Service Delivery

Company Indicator: Walgreens

Employment Type:

Job Function: Human Resources

Full Store Address: 108 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 108 WILMOT RD,DEERFIELD,IL,60015-05145-01108-2

External Basic Qualifications:

+ Bachelors Degree and at least 1 year of experience in business analysis or Human Resources OR High School/ GED and at least 4 years of experience in business analysis or Human Resources

+ Advanced knowledge in MS Excel to build compelling analytical reports to identify issues, trends, or exceptions to drive improvement of results and find solutions.

+ Experience identifying operational issues, recommending, and implementing strategies to resolve problems.

+ Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

+ Experience developing or maintaining SharePoint Site, Microsoft Forms, Power Automate.

+ Willing to travel up to 10% of the time for business purposes (within state and out of state)

Preferred Qualifications:

+ Experience using time management skills such as prioritizing or organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

+ Experience in leveraging Power BI to show and report on insights and analytics.

+ Experience in planning and supporting the facilitation of large cross functional workshops or working groups.

+ Intermediate level Microsoft Project and/or Project Web Application

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