at Conviva in Springfield, Illinois, United States
Job Description
Become a part of our caring community and help us put health first
The Accounts Receivable/Accounts Payable Processor prepares, records, verifies, analyzes and reports accounts payable/receivable transactions.
Job Functions:
+ Provides exceptional Customer service to patients, insurance, and clients.
+ Collects patient payments, other duties as assigned.
+ Ability to interpret insurance payments and correspondence.
+ Responds to internal and patient inquiries.
+ Ability to process billing records within set timeframe.
+ Meets departmental quality and production standards.
+ Works in a team setting environment.
+ Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
+ Meets and exceeds performance expectations and completes work within the required time frames.
+ Works within defined parameters to identify work expectations and quality standards but has some latitude over prioritization/timing.
+ Follows standard policies/practices. Works in a team setting environment.
Required Qualifications
+ 2-year experience in customer service working in the medical field
+ Experience in MS Office tools such as Outlook, PowerPoint, Excel and Access
+ Organization skills
Preferred Qualifications
+ Fluent in Spanish
+ Experience with ECW (e-Clinical Works)
Scheduled Weekly Hours: 40
8:00 am – 5:00 pm CST
- PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) ****
Use your skills to make an impact
Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
Interview Format – HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download spe
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