at Discover in Riverwoods, Illinois, United States
Job Description
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You’ll Do
Responsible for managing projects from inception to delivery. Responsible for implementing small to medium initiatives ensuring they are managed throughout Development life cycle including collecting requirements, development of business rules in business rule engine, testing, deployment and post-install validations. Maintains key business partner relationships through collaboration on new/existing strategies, delivery of initiatives and issue investigations. Coordinates with business and technology team on delivery of implementations ensuring that policies, processes, and procedures are followed, and all documentation is accounted for and up to date. Report issue identifications, causes, resolutions, and mitigation to the business and risk management.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
+ Ensures Project delivery by obtaining clear requirements from business partners, completing development of business rules in Business Rule Engine and other Admin tools, creating and executing unit test cases, coordinating UAT and deployment with business partners. Ensures Agile (Kanban and Scrum) methodologies are followed including sprint planning, managing backlog, prioritization, stand-up and documentation. Enhances internal delivery processes & system capability to shorten time to market, reduce production risk & identify improvement opportunities.
+ Maintains key business partner relationships through collaboration on the development of new strategies, accurate/efficient delivery of initiatives and best in class production support, including issue investigations and mitigation
+ Troubleshoots real and perceived system issues, accurately reporting issue identification, cause, resolution and future mitigation to Business and Operational Risk, ensuring efficient and effective risk and compliance practices and adherence
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