Gateway Agent

at C.H.Robinson in Des Plaines, Illinois, United States

Job Description

POSITION SUMMARY

C.H. Robinson is seeking a skilled Gateway Agent to join our Ocean Export Gateway team. In this pivotal role, you will manage international shipments, from initial documentation preparation through to final delivery. You’ll collaborate closely with internal offices, steamship lines, and warehouses daily, ensuring operational excellence and compliance with shipment documentation. Your expertise in navigating global logistics processes and fostering positive relationships with stakeholders will be crucial in maintaining smooth shipment flows. If you’re ready to contribute your knowledge and drive within a collaborative environment, apply now to join a global logistics leader.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 2-3 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 2-3 days a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

+ Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo?

+ Initiate, prepare, process, and assemble all required documentation for air shipments

+ Process and distribute documentation accurately and timely to carriers, customers, and agents

+ Utilize industry knowledge and critical thinking to solve challenges internally and externally

+ Coordinate shipment tasks, including Shipper’s Letter of Instruction (SLI) submission, bills of lading, updates, pre-alerts, tracking, invoicing, etc.

+ Manage shipment data in Navisphere, maintaining data accuracy

+ Consolidate master records to maintain high data integrity, ensuring accuracy in routing and adherence to INCOterms

+ Communicate effectively with internal teams, overseas offices, agents, customers, and vendors

+ Foster positive working relationships among team members

+ Ensure compliance with C.H. Robinson, local, and global laws, regulations, and procedures

QUALIFICATIONS

Required:

+ High school diploma or GED

+ Proficient in Microsoft Office Suite of programs

Preferred:

+ Associate or bachelor’s degree from an accredited college or university in a related field

+ 1-3 years of Global Forwarding experienc